DTAC sim - 200 baht and extention. Doesn't work

[kartoshka]

I bought a DTAC sim-card. In order to be permitted to extend it for 90, 180, etc... days it says that 200 baht should at minimum should be spent first. However, I have 200 baht on my balance and it continues to still say the same thing "you have to spend 200 bath first to be able to extend the validity of your sim". Why?

 

I'm outside of Thailand and I don't need any DTAC services such as internet. But I need to extend the sim.

[Eindhoven]

Reread what you have written and perhaps you will understand your mistake.

[kartoshka]

There's no mistake there.

[BritManToo]

4 minutes ago, kartoshka said:

There's no mistake there.

Having an 'account balance' of 200bht, isn't the same as 'spending' 200bht. 

Top-up online through the DTaC website.

[wgdanson]

6 minutes ago, BritManToo said:

Having an 'account balance' of 200bht, isn't the same as 'spending' 200bht. 

Top-up online through the DTaC website.

Then, without using a calculator, you will have.............Bht 400 on your account.   LOL

Edited December 25, 2019 by wgdanson

[BritManToo]

2 minutes ago, wgdanson said:

Then, without using a calculator, you will have.............Bht 400 on your account.   LOL

validity generally isn't related to top-up value.

Usually the minimum top-up (20bht) will give you a month validity, and 200bht will likely give you the same.

[Eindhoven]

19 minutes ago, kartoshka said:

There's no mistake there.

Seems it needed BritManToo to point it out to you.

[kartoshka]

1 hour ago, BritManToo said:

Top-up online through the DTaC website.

For what?

[kartoshka]

59 minutes ago, Eindhoven said:

Seems it needed BritManToo to point it out to you.

Does it seem clearly or not really?

[Eindhoven]

Just now, kartoshka said:

For what?

 

To extend validity. Each top extends by 30 days, Mr Potato/Sweet.

[Eindhoven]

1 minute ago, kartoshka said:

Does it seem clearly or not really?

 

Very clear to me. Not to you? He spelled it out clearly for you.

[kartoshka]

1 hour ago, BritManToo said:

Having an 'account balance' of 200bht, isn't the same as 'spending' 200bht. 

Correct. But that's your logic. The logic of DTAC may be different - one should have 200 bht, spent or untouched - doesn't matter, to be able to quality for "extend for 90, 180, 360 days".

 

Add to this the language barrier. For you "spend", for thais may be - "add or top up, not necessarily spend"

 

The reason is that, these 200 baht, whether spent or not, already are on the balance -- I've already paid them to DTAC. Should I burn them by using internet abroad in order to spend them? How will that benefic DTAC further?

Edited December 25, 2019 by kartoshka

[kartoshka]

6 minutes ago, Eindhoven said:

To extend validity. Each top extends by 30 days, Mr Potato/Sweet.

Then you didn't understand my aim, Mr Grusha/Sour.

Edited December 25, 2019 by kartoshka

[kartoshka]

7 minutes ago, Eindhoven said:

Very clear to me. Not to you? He spelled it out clearly for you.

Then why did you say "seems" if it was clear to you? Are you clearly uncertain?

[BritManToo]

9 minutes ago, kartoshka said:

Correct. But that's your logic. The logic of DTAC may be different - one should have 200 bht, spent or untouched - doesn't matter, to be able to quality for "extend for 90, 180, 360 days".

I've told you what it means, if you don't want to listen, I'k OK with that.

[blackcab]

Bickering posts have been removed.

 

This topic is closed.