https://loyaltylobby.com/2019/12/27/thai-airways-canceling-bangkok-stockholm-business-class-tickets/?omhide=true

 

Nice one Thai!

You made a mistake (or did you?) and sold business class tickets at a good rate.

Then you just cancelled these tickets because you then realised you may have sold them too cheap?

 

Good business model Thai.

Edited December 29, 20196 yr by harleyclarkey

And it Will take months to get that refund

I remember Cathay Pacific doing this also - selling $16,000 seats for $675. They honoured the tickets  and took the hit on the chin.

Edited December 30, 20196 yr by thenewgoo

We do apologizing......<deleted> is that supposed to mean...like something out if "it ain't half hot mum"

There are certain airlines that I would never use, mostly on safety issues. Some airlines I would never use (unless they were the only ones operating a particular route) based on quality of service and price. TG and BA are two of those.

2 minutes ago, Fairynuff said:

There are certain airlines that I would never use, mostly on safety issues. Some airlines I would never use (unless they were the only ones operating a particular route) based on quality of service and price. TG and BA are two of those.

You would use AA????

Other airlines would close such an error fare case in an obliging way.

 

Error fares occur randomly. This 1033 USD return to Europe is not such an obvious one.

Good that the facts are made public outside of Thailand.

Otherwise a defamation case would be due

Edited December 30, 20196 yr by KhunBENQ

6 minutes ago, Fairynuff said:

There are certain airlines that I would never use, mostly on safety issues. Some airlines I would never use (unless they were the only ones operating a particular route) based on quality of service and price. TG and BA are two of those.

 

+1

6 minutes ago, hugh2121 said:

You would use AA????

I don’t drink..... but seriously AA operate in areas that I don’t travel to, so no I wouldn’t. 

SO basically...Thai Airways can cancel your tickets at any time they choose....Won't be flying with them anymore!!

Has that letter been translated?  If not it is so telling about Thailand's ranking on the  World's  stage. 

It doesn't really explain the options or procedure one can take to continue travel as planned.   

14 hours ago, madmen said:

And it Will take months to get that refund

Had Air Asia cancel a flight then drag their feet with the refund.  Contested the charge/slow refund with the credit card issuer and the issuer credited it back in 24 hours.

With methods like these it's no wonder that Thai is on the verge of bankruptcy!
Hopefully it's a very fast death so it can't harm more people!

17 minutes ago, 30la said:

With methods like these it's no wonder that Thai is on the verge of bankruptcy!
Hopefully it's a very fast death so it can't harm more people!

Or a slow painful one

1 hour ago, theonetrueaussie said:

SO basically...Thai Airways can cancel your tickets at any time they choose....Won't be flying with them anymore!!

If you read the T&Cs on your ticketing for any airline , they can be cancelled at anytime basically, EU countries offer compensation via legislation for delays, but I think cancellations of tickets can occur should the airline feel like it, rarely happens, but government owned airlines can as they please,who you going to complain to? 

Edited December 30, 20196 yr by RJRS1301

Thai Airways, are becoming bolder by the day.

I always find them stinky, cross between cinema carpet and a thai food market

Only one airline has come within an inch of ending my life and, on TWO separate occasions. No prizes for guessing which airline. If I wrote on here what the "pilot" did the first time, none of you would ever believe it ! But I will, anyway.

So, say, if I borrowed your car to drive 700 klms across the Sahara, but I never checked the fuel tank had any gas before starting off, - that would be pretty dumb, huh ? The only announcement, just after takeoff, was "returning to BKK, emergency landing". Then a right turn and skimming over rice paddies. Never again.

11 minutes ago, Aussiepeter said:

Only one airline has come within an inch of ending my life and, on TWO separate occasions. No prizes for guessing which airline. If I wrote on here what the "pilot" did the first time, none of you would ever believe it ! But I will, anyway.

So, say, if I borrowed your car to drive 700 klms across the Sahara, but I never checked the fuel tank had any gas before starting off, - that would be pretty dumb, huh ? The only announcement, just after takeoff, was "returning to BKK, emergency landing". Then a right turn and skimming over rice paddies. Never again.

So a problem occurred, the pilot took action and you survived.

4 hours ago, 30la said:

With methods like these it's no wonder that Thai is on the verge of bankruptcy!
Hopefully it's a very fast death so it can't harm more people!

Maybe you can explain how a simple airline ticketing error has any bearing on the state of the Thai economy? In my option United Airlines is the worst airlines in the world. They over book flights, don’t honor seat assignments, have terrible food, lose luggage, etc. The USA economy is humming along nicely, actually very well despite crappy service at United. I might also add the reason the Thai bank is so strong is because the economy happens to be doing very nicely at the moment- large trade surplus, tourism on the rise and a per capital gdp almost twice that of Japan. 

2 hours ago, Thailand said:

So a problem occurred, the pilot took action and you survived.

Perhaps if the pilot had done his job and checked the fuel before takeoff he wouldn,t have had to take action later.

Than airways same as Thailand washed up. Hooray getting what they deserve.

11 minutes ago, kingdong said:

Perhaps if the pilot had done his job and checked the fuel before takeoff he wouldn,t have had to take action later.

How do you know it was a lack of fuel that caused the return? I just don’t believe this story. No dispatcher in the world would let a plane depart without fuel.

 

I'd love to start a thread about whether or not a Thai person has ever apologised to you.

This might explain it; the choice is yours among 35 Vice Presidents and the big wig himself! 

 

If THAI goes under, I hope Thai Smile survives.

8 hours ago, hugh2121 said:

You would use AA????

...never. I once missed my connecting international flight, and another connecting flight home, because they decided to only use a later flight, as the earlier one one was not sufficiently booked. They are truly a pain in the butt.

That’s sucks... they should’ve made good on it... now they’ll fly

1/2 biz class.

8 hours ago, Elfin said:

If THAI goes under, I hope Thai Smile survives.

Not if, when. They're totally mismanaged and in unbelievable debt. The sooner they bury this corpse, the better.

On 12/30/2019 at 12:42 AM, harleyclarkey said:

Then you just cancelled these tickets because you then realised you may have sold them too cheap?

And knowing how bad Thai Airlines is,promptly flew the scheduled planes with empty cancelled seats