Maxfra67 Posted February 7, 2020 Share Posted February 7, 2020 Hi all. I successfully used Section 38 app to register a Tennant a month ago. Now the Tennant extended his visa and I looked in the app how to update his Expire date of stay, but I can't find a way to do it..... Does someone knows how to? Actually the same issue will happen when he will go out of the country and return with a new TM6 no. (which I should update in the app). I have been looking on the net for a user guide but no luck... I also tried to do the same on extranet.immigration website, but likewise couldn't find a way to update Tennant's informations (I made a search and could find the registration, but found no way to update his informations). Thanks for your help! Link to comment Share on other sites More sharing options...
ubonjoe Posted February 7, 2020 Share Posted February 7, 2020 You cannot do a update until you do another report of their presence at the residence. No need to do a new report if they get an extension of stay. 2 Link to comment Share on other sites More sharing options...
Peter Denis Posted February 8, 2020 Share Posted February 8, 2020 (edited) OP wrote > I also tried to do the same on extranet.immigration website, but likewise couldn't find a way to update Tennant's informations (I made a search and could find the registration, but found no way to update his informations). >> When you used the TM30 Excel-file to upload the data of the tennant staying at your place, it is recommended to save a copy of that Excel-file with a different name e.g. TM30_FORM-Peter. Next time the tennant returns from a domestic trip to your place, you only need to upload that same file again (the upload-date will be regarded as the new arrival date). When your tennant returns from an international trip, you would only need to update the file with the new TM6-Entry/Departure card number and the port of arrival (when different than previous time), and then upload again. Takes less than a minute to do it. Edited February 8, 2020 by Peter Denis Link to comment Share on other sites More sharing options...
cheshiremusicman Posted February 8, 2020 Share Posted February 8, 2020 I may have a few friends coming from the UK to stay for a few days on their way down to Krabi. Do I have to register them with the IMO under the TM30 rule? Link to comment Share on other sites More sharing options...
Max69xl Posted February 8, 2020 Share Posted February 8, 2020 2 hours ago, cheshiremusicman said: I may have a few friends coming from the UK to stay for a few days on their way down to Krabi. Do I have to register them with the IMO under the TM30 rule? I guess they're coming as tourists? If so, you don't have to register them at all. Link to comment Share on other sites More sharing options...
jacko45k Posted February 8, 2020 Share Posted February 8, 2020 2 hours ago, cheshiremusicman said: I may have a few friends coming from the UK to stay for a few days on their way down to Krabi. Do I have to register them with the IMO under the TM30 rule? Strictly speaking yes. In practice, if they have no need to attend an immigration office during that short time frame, how would anyone know..... unless you upset a Thai guest house owner next door! 1 Link to comment Share on other sites More sharing options...
Maxfra67 Posted February 8, 2020 Author Share Posted February 8, 2020 5 hours ago, Peter Denis said: OP wrote > I also tried to do the same on extranet.immigration website, but likewise couldn't find a way to update Tennant's informations (I made a search and could find the registration, but found no way to update his informations). >> When you used the TM30 Excel-file to upload the data of the tennant staying at your place, it is recommended to save a copy of that Excel-file with a different name e.g. TM30_FORM-Peter. Next time the tennant returns from a domestic trip to your place, you only need to upload that same file again (the upload-date will be regarded as the new arrival date). When your tennant returns from an international trip, you would only need to update the file with the new TM6-Entry/Departure card number and the port of arrival (when different than previous time), and then upload again. Takes less than a minute to do it. make sense...ok, thanks for your advice... Link to comment Share on other sites More sharing options...
Maxfra67 Posted February 8, 2020 Author Share Posted February 8, 2020 On 2/7/2020 at 12:29 PM, ubonjoe said: You cannot do a update until you do another report of their presence at the residence. No need to do a new report if they get an extension of stay. then it seems the update process of informations (ex. Tennant goes out of the country for a trip and re-enters with a new TM6) on the app works by suppressing the precedent one, so basically I will have to make a fresh new registration... Correct? Link to comment Share on other sites More sharing options...
Max69xl Posted February 8, 2020 Share Posted February 8, 2020 7 minutes ago, Maxfra67 said: then it seems the update process of informations (ex. Tennant goes out of the country for a trip and re-enters with a new TM6) on the app works by suppressing the precedent one, so basically I will have to make a fresh new registration... Correct? If you didn't save the report in the Excel-file, then yes,it will be a new registration. You save time when saving the report in Excel. Link to comment Share on other sites More sharing options...
Maxfra67 Posted February 9, 2020 Author Share Posted February 9, 2020 14 hours ago, Max69xl said: If you didn't save the report in the Excel-file, then yes,it will be a new registration. You save time when saving the report in Excel. ok. Thank you! Link to comment Share on other sites More sharing options...
Maxfra67 Posted March 8, 2023 Author Share Posted March 8, 2023 Hello everyone! One more question regarding the TM38 registration........... Someone told me that when I register a new guest, the app/website should return a receipt to my email address. Is it true? Because I never receive any receipt/confirmation actually.... Link to comment Share on other sites More sharing options...
Mutt Daeng Posted March 8, 2023 Share Posted March 8, 2023 (edited) 20 hours ago, Maxfra67 said: Hello everyone! One more question regarding the TM38 registration........... Someone told me that when I register a new guest, the app/website should return a receipt to my email address. Is it true? Because I never receive any receipt/confirmation actually.... The TM30 app and website do not provide a receipt. The best you can do is take a screen copy of the info. Edited March 8, 2023 by Mutt Daeng Link to comment Share on other sites More sharing options...
Maxfra67 Posted March 9, 2023 Author Share Posted March 9, 2023 2 hours ago, Mutt Daeng said: The TM30 app and website do not provide a receipt. The best you can do is take a screen copy of the info. Thank you Mutt..... Link to comment Share on other sites More sharing options...
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