I can't log into my Apple ID - no clue how to proceed

[finy]

Apple must gave given me a random 2-step authentication number because I didn't add one or know you even needed to.

 

I know my Apple ID

I know my Apple password

 

But now every time I enter the ID and password it wants a random 6 digit number from a phone I've never had.

 

Does anyone know how to get around this so I can log into my Apple ID again.

 

I hope there is a way somehow.

 

Cheers!

[ThaiBunny]

Just now, finy said:

it wants a random 6 digit number from a phone I've never had.

Do you mean it sends a 6-digit passcode via SMS to a phone number you say you've never owned? https://support.apple.com/en-au/HT204915

[finy]

1 minute ago, ThaiBunny said:

Do you mean it sends a 6-digit passcode via SMS to a phone number you say you've never owned? https://support.apple.com/en-au/HT204915

Yes

[ThaiBunny]

Just now, finy said:

Yes

I suggest you read the link I included. At some point you or someone with access to your Apple account has turned on 2 Factor Authentication (2FA) which means that if a new device is detected attempting to sign in to your Apple ID a 6-digit passcode is generated as an extra level of security

[JHolmesJr]

go to appleid.apple.com and reset it.

[finy]

3 hours ago, ThaiBunny said:

I suggest you read the link I included. At some point you or someone with access to your Apple account has turned on 2 Factor Authentication (2FA) which means that if a new device is detected attempting to sign in to your Apple ID a 6-digit passcode is generated as an extra level of security

Do you think it could have happened automatically if the SIM card was already inside. Maybe when I bought the iphone they maybe gave me a free Sim card. I think that might be the case because it's Unitel and I got phone in Laos. Definitely never went into a Unitel shop.

 

Thanks for letting me know anyway.

[finy]

3 hours ago, JHolmesJr said:

go to appleid.apple.com and reset it.

Fantastic I'll try it out, thanks.

[JHolmesJr]

The method I prescribed works 100%....I went through some aggro earlier as well

and that is how I fixed it.

 

If you have one or more apple devices and the login details differ the system

locks you out. If you haven't provided a valid phone no it will lock you out

after a while as well. Apple 2FA used to be optional but now its compulsory,

you cant turn it off.

 

I would suggest you access appleid site via a desktop and change it from there.

You will need to provide a valid phone no....than every time you try to log in

with your Apple ID you will have to authorise it via 2FA.

 

Once you change your details on the website, the changes will automatically

reflect o your other devices via the cloud settings.

[Enki]

Simple, give me all your Macs, iPhones and iPads ????

 

[finy]

14 hours ago, JHolmesJr said:

The method I prescribed works 100%....I went through some aggro earlier as well

and that is how I fixed it.

 

If you have one or more apple devices and the login details differ the system

locks you out. If you haven't provided a valid phone no it will lock you out

after a while as well. Apple 2FA used to be optional but now its compulsory,

you cant turn it off.

 

I would suggest you access appleid site via a desktop and change it from there.

You will need to provide a valid phone no....than every time you try to log in

with your Apple ID you will have to authorise it via 2FA.

 

Once you change your details on the website, the changes will automatically

reflect o your other devices via the cloud settings.

When I enter my Apple ID and password it asks me for a 6 digit code from a phone number I didn't realize existed.

 

No getting around it.

[finy]

Are there any Thai phone providers with connections to Unitel Lao?

 

I have a SIM card with a 19 digit ICCID number on it.

 

I'm sure they could use the code to match it to a number, but hard to do in Thailand unless companies have a working relationship.