Hopless. Pointless. Even if you get in touch with some random human at Lazada, they do not care if you are having a problem with one sub-moron courier driver who lurks in your neighborhood. Lazada and the other online retailer have already switched to AI-CONTROL. The AI will decide policy based on metrics, and these will be analyzed probabilistically. In order to contact a person on Lazada, by email, one cannot now send an email to Lazada. You need to be INVITED to contact them. This is all CATCH-22. In order to contact Lazada by email, you first need to be invited to contact them by email. I REFUSE TO BUY FROM SICK RETAILERS SUCH AS THESE. I have already stopped all deliveries to my house, due to sub-moron delivery people who lie. They will pretend to deliver, and then claim customer refused package, or some other fraudulent claim, and then just return the package to Lazada, and GET PAID just the same. Do not buy from these people if you want to change their behavior. Or, if you support crappy customer service, then just keep on buying. There are too many customers who don't have the backbone to stop buying until the retailers change their tactics.
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