beherenow888 Posted May 11, 2020 Share Posted May 11, 2020 (edited) I live in Bangna on the Samut Prakan / Bangkok border and I need my HP notebook repaired. It's out of warranty and I used to go to Seacon square basement for most computer things that I needed but I don't even know if the mall is open now maybe these guys are all at home lockeddown. So if anyone can recommend a repair guy or gal I would really appreciate it. I'll describe what happened, it's very strange, the keyboard has stopped responding in the normal way. You push a key nothing happens on most keys and the the light on the shift key won’t shut off. So, I've gotten around this by using a USB keyboard temporarily, everything else works fine. I'm not sure what happened I'm suspecting ants maybe went inside because I've had trouble with ants loving to go inside the computer and I don't always catch them maybe 1 fried a circuit or something. i'm not sure. But I can't spend a fortune I need someone to diagnose it and see if it's affordable fixing the keyboard function. Thank you for any suggestions. Edited May 15, 2020 by CharlieH Format corrected. Link to comment Share on other sites More sharing options...
Eindhoven Posted May 12, 2020 Share Posted May 12, 2020 Model number.... Link to comment Share on other sites More sharing options...
beherenow888 Posted May 12, 2020 Author Share Posted May 12, 2020 Link to comment Share on other sites More sharing options...
beherenow888 Posted May 12, 2020 Author Share Posted May 12, 2020 (edited) This is the 13" model this is better: Edited May 12, 2020 by beherenow888 Link to comment Share on other sites More sharing options...
Orton Rd Posted May 15, 2020 Share Posted May 15, 2020 Used to be a repair shop at the Parkland condo opp Nation tower Link to comment Share on other sites More sharing options...
Eindhoven Posted May 15, 2020 Share Posted May 15, 2020 I have to admit to not liking HP consumer laptops at all. Which is why I NEVER recommend them. http://h10032.www1.hp.com/ctg/Manual/c04996189 Doesn't even mention that in order to replace the keyboard, you have to replace the whole top cover. I could be wrong, but to me it looks an absolute disaster of a design. This is the part number you need if it comes to replacement; 829305-281 You'll find the part number on page 15 of the manual. US version may be more easily found; 829305-001 Perhaps from around US$60. But then there is the fitting, which is where you have your issue. HP Service centre may not want to fit a generic part not purchased from themselves. Link to comment Share on other sites More sharing options...
beherenow888 Posted June 24, 2020 Author Share Posted June 24, 2020 On 5/15/2020 at 10:50 AM, Orton Rd said: Used to be a repair shop at the Parkland condo opp Nation tower Thanks, I used to live there and he now works exclusively for one company. It's too bad. Convenient. Sorry for delay, notifications were off. Link to comment Share on other sites More sharing options...
beherenow888 Posted June 24, 2020 Author Share Posted June 24, 2020 On 5/15/2020 at 5:23 PM, Eindhoven said: I have to admit to not liking HP consumer laptops at all. Which is why I NEVER recommend them. http://h10032.www1.hp.com/ctg/Manual/c04996189 Doesn't even mention that in order to replace the keyboard, you have to replace the whole top cover. I could be wrong, but to me it looks an absolute disaster of a design. This is the part number you need if it comes to replacement; 829305-281 You'll find the part number on page 15 of the manual. US version may be more easily found; 829305-001 Perhaps from around US$60. But then there is the fitting, which is where you have your issue. HP Service centre may not want to fit a generic part not purchased from themselves. Thanks, sorry for the delay. Notifications were off. I will check. Since then, I did find a repair guy. I recommend him. He is an aussie named Gordan and lives near Onnut bts. I went to him and he opened the case and we confirmed ants had been inside and somehow shorted out the keyboard. It looks as if the keyboard could be replaced without top part. Also, HP service, whom I had called emailed me a quote to replace the keyboard and top cover. Unbelievable. 8700 bt! I decided to purchase a desktop computer for now for about the same price and I am just using a usb keyboard with the notebook. Link to comment Share on other sites More sharing options...
Orton Rd Posted June 24, 2020 Share Posted June 24, 2020 At that price might as well buy a new one I think, I have HP laptop it is not bad but keyboard not so goooooood Link to comment Share on other sites More sharing options...
beherenow888 Posted June 24, 2020 Author Share Posted June 24, 2020 Yes, well this is pretty high end model. Cost me more than 40000baht. It's actually performed very well for me but next time I want one that can separate into a tablet like the zenbook, I think. And I will buy lots of ant spray! Link to comment Share on other sites More sharing options...
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