Em150 Posted July 10, 2020 Share Posted July 10, 2020 Does anyone have any recent experience of flying with Thai Viet Jet? Positive or negative feedback, Covid related issues or delays? Looking to fly to and from Phuket with them next week possibly ... Link to comment Share on other sites More sharing options...
Isan Farang Posted July 10, 2020 Share Posted July 10, 2020 I used them a few days ago from Chiang Rai - BKK, flight left 15min before scheduled time. No issues to report. Take care with there hidden costs, when you book online uncheck all the boxes for additional charges, they also charge extra to select your own seat preference. 1 Link to comment Share on other sites More sharing options...
Somtamnication Posted July 10, 2020 Share Posted July 10, 2020 I used them for about 30 flights a year with weekly flights there and back to Phuket...Chiang Rai. They are ok, most are A320 aircraft brought over from Vietnam. I agree with the poster above. Link to comment Share on other sites More sharing options...
Em150 Posted July 10, 2020 Author Share Posted July 10, 2020 28 minutes ago, Isan Farang said: I used them a few days ago from Chiang Rai - BKK, flight left 15min before scheduled time. No issues to report. Take care with there hidden costs, when you book online uncheck all the boxes for additional charges, they also charge extra to select your own seat preference. Thanks for the feedback. The reviews online look dreadful! I'm just wondering how many domestic travellers are flying with them these days, and whether to expect issues with Covid, social distancing etc. I suppose if they have fewer passengers, there might be fewer delays ... Link to comment Share on other sites More sharing options...
Em150 Posted July 10, 2020 Author Share Posted July 10, 2020 27 minutes ago, Somtamnication said: I used them for about 30 flights a year with weekly flights there and back to Phuket...Chiang Rai. They are ok, most are A320 aircraft brought over from Vietnam. I agree with the poster above. Thanks for the feedback. Although all the online reviews are very scathing and say no to touch them, these were written a couple of months ago. Maybe as it's quieter now, their service may be better. Might just risk it ... Link to comment Share on other sites More sharing options...
mike787 Posted July 10, 2020 Share Posted July 10, 2020 Hope this helps, if it doesn't...DO NOT FLY in Asia, stay where you are. 2 Link to comment Share on other sites More sharing options...
kingdong Posted July 10, 2020 Share Posted July 10, 2020 5 minutes ago, Em150 said: Thanks for the feedback. Although all the online reviews are very scathing and say no to touch them, these were written a couple of months ago. Maybe as it's quieter now, their service may be better. Might just risk it ... flew with them in january they cancelled a flight no reason given,probably not enough passengers,they kept putting times up that changed,another of their flights arrived and i asked if i could return on that. but they said i couldn,t as i,d already checked my bag in,eventually got on the flight which was over 8 hours late to arrive in bangkok at 03,00 hrs,they,re two bob,don,t touch them with a barge pole. 1 Link to comment Share on other sites More sharing options...
steven100 Posted July 10, 2020 Share Posted July 10, 2020 Nothing wrong with vietjet ... used them many times. What are you concerned about ? Don't expect 5 star service from a budget airline that's all. Your choices are limited now with covid & AA in trouble. If the reviews you read are so bad then just forget them and look elsewhere. Is this your big trip for the year. Vietjet has been awarded the highest ranking for safety with 7-stars since 2018. It is a fully-fledged member of International Air Transport Association (IATA) with the IATA Operational Safety Audit (IOSA) certificate and technical reliability rate standing at 99.64% 2 Link to comment Share on other sites More sharing options...
Em150 Posted July 10, 2020 Author Share Posted July 10, 2020 22 minutes ago, mike787 said: Hope this helps, if it doesn't...DO NOT FLY in Asia, stay where you are. Thanks very much. Showed these pictures to the mrs and she is now much more reassured and keener than ever to fly with this airline as you can imagine 1 Link to comment Share on other sites More sharing options...
DFPhuket Posted July 10, 2020 Share Posted July 10, 2020 I've taken three flights with them since the Phuket airport reopened. They are currently not allowing online check in so you have to get your boarding pass at the airport ticket counter. That is odd since a mobile boarding pass would reduce the need to speak with a check in agent, but it does allow them to weigh your hand carry luggage and charge you if it's over 7 kg. Mine was 7.6 once and 7.4 another time and I was ok, but if you get to 8 kg, I imagine you'd be charged. As with the other carriers right now, there is zero service on the plane from the flight attendants, and no food or drinks for sale. All of my flights have departed and arrived early. That's mostly because there is zero congestion at the airport (in Phuket there is usually only one plane on the ground at a time) so planes immediately take off and land. 1 Link to comment Share on other sites More sharing options...
Em150 Posted July 10, 2020 Author Share Posted July 10, 2020 15 minutes ago, steven100 said: Nothing wrong with vietjet ... used them many times. What are you concerned about ? Don't expect 5 star service from a budget airline that's all. Your choices are limited now with covid & AA in trouble. If the reviews you read are so bad then just forget them and look elsewhere. Is this your big trip for the year. Vietjet has been awarded the highest ranking for safety with 7-stars since 2018. It is a fully-fledged member of International Air Transport Association (IATA) with the IATA Operational Safety Audit (IOSA) certificate and technical reliability rate standing at 99.64% Not at all concerned about the service onboard or the state of the aircraft but I would like to get to Phuket and back with the family without flight delays or cancellations if at all possible. Several recent reviews in this respect are not positive. Unfortunately there are not many other options for flying to Phuket right now Link to comment Share on other sites More sharing options...
Em150 Posted July 10, 2020 Author Share Posted July 10, 2020 3 minutes ago, DFPhuket said: I've taken three flights with them since the Phuket airport reopened. They are currently not allowing online check in so you have to get your boarding pass at the airport ticket counter. That is odd since a mobile boarding pass would reduce the need to speak with a check in agent, but it does allow them to weigh your hand carry luggage and charge you if it's over 7 kg. Mine was 7.6 once and 7.4 another time and I was ok, but if you get to 8 kg, I imagine you'd be charged. As with the other carriers right now, there is zero service on the plane from the flight attendants, and no food or drinks for sale. All of my flights have departed and arrived early. That's mostly because there is zero congestion at the airport (in Phuket there is usually only one plane on the ground at a time) so planes immediately take off and land. That's good to know. Thanks very much Link to comment Share on other sites More sharing options...
mike787 Posted July 10, 2020 Share Posted July 10, 2020 4 hours ago, Em150 said: Thanks very much. Showed these pictures to the mrs and she is now much more reassured and keener than ever to fly with this airline as you can imagine You have an excellent mrs...you're a lucky man, safe travels. Link to comment Share on other sites More sharing options...
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