davidozaus Posted April 15, 2021 Share Posted April 15, 2021 When the US social security couldn't verify my identity for an online account, I got my identity verified by the service "ID.me". It was free, and for a couple months I could use it to access my SS account information online. Now, with the exception of the Help page, I get blocked by a message that says " Access denied Error 16 www.id.me 2021-04-15 23:41:02 UTC What happened? This request was blocked by the security rules Your IP: 171.4.225.88 Proxy IP: 45.60.119.174 (ID 10411-100) Incident ID: 411000300260998340-4486623734800254862 I tried deleting cookies and deleting cache and history in Windows 10. I tried Yahoo, Chrome, Edge, and Opera; all get the same message. I've tried using my laptop, my Iphone, my wife's iphone, and I get the same thing. In Opera, I switched on the free VPN. That got me closer; I got in to see the main screen. But ultimately, it says "this website cannot be reached. Has anyone had a similar problem? It seems strange that the problem is not confined to one device. Maybe it's being blocked by my ISP? Link to comment Share on other sites More sharing options...
Crossy Posted April 16, 2021 Share Posted April 16, 2021 I was going to suggest trying a VPN but it seems you have already. 1 Link to comment Share on other sites More sharing options...
Crossy Posted April 16, 2021 Share Posted April 16, 2021 When using the Opera VPN do you still get the same "Your IP:"? Have you tried using mobile data (assuming a different ISP)? EDIT I just tried from a Thai IP (TOT fibre) and get error 16, using my VPN to the UK works. 1 Link to comment Share on other sites More sharing options...
davidozaus Posted April 16, 2021 Author Share Posted April 16, 2021 When using the Opera VPN, I get the message, "this site can't be reached. verify.id.me/connect/incoming?lang=eng Link to comment Share on other sites More sharing options...
Crossy Posted April 16, 2021 Share Posted April 16, 2021 I just tried with my mobile ISP, no access without VPN. It certainly seems to be geo-locked. Where does the Opera VPN put you geographically? Use one of the IP location tools on the web to check. 1 Link to comment Share on other sites More sharing options...
davidozaus Posted April 16, 2021 Author Share Posted April 16, 2021 The Opera VPN shows my IP location as Ashburn, Virginia. Link to comment Share on other sites More sharing options...
bendejo Posted April 16, 2021 Share Posted April 16, 2021 Just tried from US, got in 1 Link to comment Share on other sites More sharing options...
2k6 Posted April 16, 2021 Share Posted April 16, 2021 vpn tunnel bear worked. did not try to create account. 2 Link to comment Share on other sites More sharing options...
Crossy Posted April 16, 2021 Share Posted April 16, 2021 I just tried Opera VPN, site not accessible. Looks like the Opera VPN is leaking the real IP or id.me have sussed that it's a VPN. 1 Link to comment Share on other sites More sharing options...
KhunBENQ Posted April 16, 2021 Share Posted April 16, 2021 Just adding to the known stuff. Error when trying from 3BB fiber address. Opens fine with (Nord)VPN US address. Didn't try to continue. 2 Link to comment Share on other sites More sharing options...
davidozaus Posted April 16, 2021 Author Share Posted April 16, 2021 (edited) I can imagine opera leaking, l used it to watch NBC, and now NBC knows I'm not in US. Edited April 16, 2021 by davidozaus Clarify Link to comment Share on other sites More sharing options...
KhunBENQ Posted April 16, 2021 Share Posted April 16, 2021 1 minute ago, davidozaus said: I can imagine it leaking, l used it to watch NBC, and now NBC knows I'm not in US. Yes it's a cat and mouse game. Can only try a dedicated other IP address. 2 Link to comment Share on other sites More sharing options...
davidozaus Posted April 16, 2021 Author Share Posted April 16, 2021 (edited) I just tried Tunnel bear VPN, and got in just fine. I have yet to try my niece's mobile service provider. Thanks to all for their efforts to help out. One wonders how many poor people are being affected by this problem. Edited April 16, 2021 by davidozaus clarification 1 Link to comment Share on other sites More sharing options...
davidozaus Posted April 17, 2021 Author Share Posted April 17, 2021 FYI, I tried True for mobile phone and got blocked! 1 Link to comment Share on other sites More sharing options...
davidozaus Posted May 6, 2021 Author Share Posted May 6, 2021 Update: today I was able to log into ID.me without a VPN. So sometimes while waiting stuff gets fixed, but sometimes it's tough to wait(not knowing it'll fix itself). Link to comment Share on other sites More sharing options...
Recommended Posts
Create an account or sign in to comment
You need to be a member in order to leave a comment
Create an account
Sign up for a new account in our community. It's easy!
Register a new accountSign in
Already have an account? Sign in here.
Sign In Now