wprime Posted September 28, 2021 Share Posted September 28, 2021 I purchased 5 LG air conditioning units from Numchai and since new, one of them just blows out hot air. Numchai has only been able to fix it temporarily (they can fix it so it blows cold air but after a few days the problem will return), they're not interested in providing a permanent fix and are now threatening to charge me a fee if I want it fixed again. Is there another company in Pattaya that can fix this? Preferably a large company, not a Somchai. 1 Link to comment Share on other sites More sharing options...
petermik Posted September 28, 2021 Share Posted September 28, 2021 Have you not thought about contacting LG directly and informed them of the problem? 1 1 Link to comment Share on other sites More sharing options...
bbko Posted September 28, 2021 Share Posted September 28, 2021 Don't new items like A/C's come with a warranty? 1 Link to comment Share on other sites More sharing options...
Broken Record Posted September 28, 2021 Share Posted September 28, 2021 (edited) These people were recommended to me, very good, English speaking, fast and professional. Edited September 28, 2021 by Broken Record Add words 1 1 Link to comment Share on other sites More sharing options...
wprime Posted September 28, 2021 Author Share Posted September 28, 2021 6 hours ago, bbko said: Don't new items like A/C's come with a warranty? Yeah they checked it out twice under warranty and each time they got it working again but it fails after a few days. I'm looking for a permanent fix and have given up trying to get Numchai to do it under warranty. 4 hours ago, Broken Record said: These people were recommended to me, very good, English speaking, fast and professional. Thanks, will contact them. The name seems very familiar. 1 1 Link to comment Share on other sites More sharing options...
billaaa777 Posted September 28, 2021 Share Posted September 28, 2021 Call him he will fix it guaranteed 081-344-9052 1 Link to comment Share on other sites More sharing options...
thvima Posted September 28, 2021 Share Posted September 28, 2021 This is the result when trying to save. Was the price difference so different with Daikin and Mitsubishi ? I would never buy any other brand, they are just $hit, people like it or not its a fact. 1 Link to comment Share on other sites More sharing options...
chakatee Posted September 29, 2021 Share Posted September 29, 2021 leaking coolant gas? rub some dish washing soap at the connections with the gas tube (outside compressor) and see if you see bubbles coming up (of course if the gas is empty it won't bubble anymore now but then after refilling it with gas) 1 Link to comment Share on other sites More sharing options...
wprime Posted September 29, 2021 Author Share Posted September 29, 2021 17 hours ago, thvima said: This is the result when trying to save. Was the price difference so different with Daikin and Mitsubishi ? I would never buy any other brand, they are just $hit, people like it or not its a fact. Isn't LG supposed to be a good brand? 1 Link to comment Share on other sites More sharing options...
bbko Posted September 29, 2021 Share Posted September 29, 2021 36 minutes ago, wprime said: Isn't LG supposed to be a good brand? For the past 5 years the LG in my bedroom has been working fine, no problems. OP have you tried contacting the LG Service Center in Pattaya? They're located on Sukhumvit, southbound lane where Hwy 7 meets Suk. Google: LG Service Center : ศูนย์บริการแอลจี สาขาพัทยา 1 Link to comment Share on other sites More sharing options...
jacko45k Posted September 29, 2021 Share Posted September 29, 2021 (edited) 13 hours ago, wprime said: Isn't LG supposed to be a good brand? Daikin and Mitsubishi are cited as best frequently, I also have some Saijo Denki units that are very good and have lasted a long time.... but are harder to find and get support for. LG, I always thought of as a cheap Samsung, but that may apply only to TVs. I am very disappointed to hear of Numchai backing down from their responsibilities here.... I expect better from them. Possibly installation is handled separately and poorly. Edited September 29, 2021 by jacko45k 1 1 Link to comment Share on other sites More sharing options...
teigen Posted September 30, 2021 Share Posted September 30, 2021 On 9/28/2021 at 9:22 PM, billaaa777 said: Call him he will fix it guaranteed 081-344-9052 Fully agree, he knowns his job, but as a consequence he is a very busy man. 1 Link to comment Share on other sites More sharing options...
dddave Posted September 30, 2021 Share Posted September 30, 2021 On 9/28/2021 at 9:03 AM, wprime said: Preferably a large company, not a Somchai Just want to say that I've often had better luck with a "Somchai" (washing machine, air con, refrigerator) than with manufacturer service centers or those from retailers who only want to sell you new parts. When my Toshiba washing machine broke down, Toshiba service quoted me B3000 for parts and installation. Local "Somchai" fixed it in 2 hours, B300 including a few small parts. Lasted 5 more years and still going. 1 Link to comment Share on other sites More sharing options...
topt Posted October 2, 2021 Share Posted October 2, 2021 On 9/30/2021 at 9:50 AM, teigen said: Fully agree, he knowns his job, but as a consequence he is a very busy man. Does he come with a name/company? 1 Link to comment Share on other sites More sharing options...
billaaa777 Posted October 2, 2021 Share Posted October 2, 2021 He has his own company and has installed over 50 AC for me when I was renovating condos. He comes in with 5 guys, takes the old one out, puts the new one, and is done in 2 to 3 hours. I don't have his card, but I have his number and I put here. Link to comment Share on other sites More sharing options...
teigen Posted October 3, 2021 Share Posted October 3, 2021 On 10/2/2021 at 5:10 PM, topt said: Does he come with a name/company? Pk air and service, Thepprasit 1 Link to comment Share on other sites More sharing options...
topt Posted October 3, 2021 Share Posted October 3, 2021 1 minute ago, teigen said: Pk air and service, Thepprasit Thanks - used to use him. 1 Link to comment Share on other sites More sharing options...
big dendrobenaes Posted October 3, 2021 Share Posted October 3, 2021 try jomtien air......man is very good.....look google for phone number 1 Link to comment Share on other sites More sharing options...
wprime Posted October 4, 2021 Author Share Posted October 4, 2021 On 9/30/2021 at 6:10 AM, jacko45k said: Daikin and Mitsubishi are cited as best frequently, I also have some Saijo Denki units that are very good and have lasted a long time.... but are harder to find and get support for. LG, I always thought of as a cheap Samsung, but that may apply only to TVs. I am very disappointed to hear of Numchai backing down from their responsibilities here.... I expect better from them. Possibly installation is handled separately and poorly. Turns out the Numchai service lady didn't understand the situation (no idea what kind of situation she thought it was that I should have had to pay for a repair of a brand new unit). Got in touch with the original salesman who organised another fix. This time they found a leak. It wasn't on the A/C unit but on something outside so it was a problem with the installation rather than the A/C unit itself. On 9/29/2021 at 8:28 AM, chakatee said: leaking coolant gas? rub some dish washing soap at the connections with the gas tube (outside compressor) and see if you see bubbles coming up (of course if the gas is empty it won't bubble anymore now but then after refilling it with gas) I believe this was the problem (as I understood it). It's a bit strange though. In previous fixes if they just filled up the gas, surely they'd realise that if it was empty it must have had a leak and check for a leak then instead of just waiting for the problem to happen again... Hopefully that was the only leak. 1 1 Link to comment Share on other sites More sharing options...
thvima Posted October 20, 2021 Share Posted October 20, 2021 On 9/29/2021 at 4:50 PM, wprime said: Isn't LG supposed to be a good brand? Clearly not. Oustide Daikin and Mistubishi there no other reliable brand. Link to comment Share on other sites More sharing options...
KhunLA Posted October 21, 2021 Share Posted October 21, 2021 Mitsubishi fan, 7 so far, flawless. Just bought 2 for the house build. Sticking with what I know works. No hassles ... priceless Link to comment Share on other sites More sharing options...
johng Posted October 21, 2021 Share Posted October 21, 2021 On 10/4/2021 at 5:41 PM, wprime said: surely they'd realise that if it was empty it must have had a leak and check for a leak then instead of just waiting for the problem to happen again... They leave the leak for couple of reasons (that I can think of) 1: The customer will call them again soon to fix the problem. 2: It can be difficult to find and then fix the leak without taking the whole unit to pieces and most likely back to their workshop leaving the customer with no aircon for maybe days and a lot of work for the "engineers" which many customers don't want to pay for. 1 Link to comment Share on other sites More sharing options...
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