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Thailand pass not accepting PDF files?


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I need help on Thailand pass. I am having trouble uploading my booking confirmation and also my flight confirmation. They are PDF files. When I try uploading the PDF files here it never works. They are a lot less than 2 MB. It seems like this only accepts images and not PDF files? Help plz.

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1 hour ago, TheAppletons said:

Correct, TP does not accept .pdf files.

 

Suggest you begin reading the "Thailand Pass is Up and Running" thread in this sub-forum.  

 

Good luck.

Definitely this... as more errors will pop up... 

 

A lot of info on the “Thailand Pass is Up and Running” thread which will make you realise you are not alone in the issues you are facing and workarounds have been found. 

 

 

 

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