Speedo1968 Posted January 17, 2022 Share Posted January 17, 2022 I sent my UK passport and application to keyvisa in Pattaya on 19 November 2021, I have just recd an email from VFSGlobal to say my passport was forwarded to HMPO on 13 January 2022 TWO MONTHS to send my passport to UK - outrageous Anyone else had this problem ??? 1 Link to comment Share on other sites More sharing options...
CharlieH Posted January 17, 2022 Share Posted January 17, 2022 Whilst that may seem a long period, figure in checking, processing, Christmas and New Year holidays, it doesn't look quite so bad. 1 Link to comment Share on other sites More sharing options...
blackcab Posted January 17, 2022 Share Posted January 17, 2022 Why would your passport be sent to the UK? If you apply for a UK passport in Thailand you retain custody of your old passport until the time you collect your new passport. At which time your old passport has the corner cut off the front cover and it is then returned to you. Perhaps the email meant that your application had been received. The agent is probably keeping custody of your old passport and they will return it to you with your new passport. 1 Link to comment Share on other sites More sharing options...
scubascuba3 Posted January 17, 2022 Share Posted January 17, 2022 Got to be quicker to do it yourself in Bangkok Link to comment Share on other sites More sharing options...
taotoo Posted January 17, 2022 Share Posted January 17, 2022 Last year I handed over my application to VFS Global and it was sent within 3 days or so. I had to pay their fee at the time of application.......... Link to comment Share on other sites More sharing options...
Speedo1968 Posted January 17, 2022 Author Share Posted January 17, 2022 8 minutes ago, taotoo said: Last year I handed over my application to VFS Global and it was sent within 3 days or so. I had to pay their fee at the time of application.......... When last year ? Payment was made at time of application Link to comment Share on other sites More sharing options...
Speedo1968 Posted January 17, 2022 Author Share Posted January 17, 2022 32 minutes ago, blackcab said: Why would your passport be sent to the UK? If you apply for a UK passport in Thailand you retain custody of your old passport until the time you collect your new passport. At which time your old passport has the corner cut off the front cover and it is then returned to you. Perhaps the email meant that your application had been received. The agent is probably keeping custody of your old passport and they will return it to you with your new passport. You do not retain your passport if you use an agency Link to comment Share on other sites More sharing options...
Speedo1968 Posted January 17, 2022 Author Share Posted January 17, 2022 12 minutes ago, scubascuba3 said: Got to be quicker to do it yourself in Bangkok Yes but I live in Isaan Link to comment Share on other sites More sharing options...
Speedo1968 Posted January 17, 2022 Author Share Posted January 17, 2022 45 minutes ago, CharlieH said: Whilst that may seem a long period, figure in checking, processing, Christmas and New Year holidays, it doesn't look quite so bad. Who is checking what ? Who is VFS and what is their involvement when I applied with KeyVisa ? Where has it been for 2 months ? Link to comment Share on other sites More sharing options...
taotoo Posted January 17, 2022 Share Posted January 17, 2022 6 minutes ago, Speedo1968 said: When last year ? Payment was made at time of application Around March I think. Presumably you gave VFS your card details. Link to comment Share on other sites More sharing options...
IvorBiggun2 Posted January 17, 2022 Share Posted January 17, 2022 13 minutes ago, Speedo1968 said: Yes but I live in Isaan I too live in Isaan. To do mine I got my missus to hop on a bus to Bkk. Taxi to VFS and hand over my passport and signed renewal application. She also did it for another English farang neighbour at the same time. Back home in time to cook my evening meal. Why pay an agent? Link to comment Share on other sites More sharing options...
steve187 Posted January 17, 2022 Share Posted January 17, 2022 24 minutes ago, Speedo1968 said: You do not retain your passport if you use an agency why Link to comment Share on other sites More sharing options...
steve187 Posted January 17, 2022 Share Posted January 17, 2022 3 minutes ago, IvorBiggun2 said: I too live in Isaan. To do mine I got my missus to hop on a bus to Bkk. Taxi to VFS and hand over my passport and signed renewal application. She also did it for another English farang neighbour at the same time. Back home in time to cook my evening meal. Why pay an agent? your wife is your agent Link to comment Share on other sites More sharing options...
steve187 Posted January 17, 2022 Share Posted January 17, 2022 23 minutes ago, Speedo1968 said: Who is checking what ? Who is VFS and what is their involvement when I applied with KeyVisa ? Where has it been for 2 months ? you should never have lost possession of it Link to comment Share on other sites More sharing options...
IvorBiggun2 Posted January 17, 2022 Share Posted January 17, 2022 (edited) 3 minutes ago, steve187 said: your wife is your agent I agree but I didn't pay her to do it. And when the passports were ready she did it again. Edited January 17, 2022 by IvorBiggun2 Link to comment Share on other sites More sharing options...
steve187 Posted January 17, 2022 Share Posted January 17, 2022 1 minute ago, IvorBiggun2 said: I agree but I didn't pay her to do it. now i know you are kidding, the wife always gets money Link to comment Share on other sites More sharing options...
blackcab Posted January 17, 2022 Share Posted January 17, 2022 36 minutes ago, Speedo1968 said: You do not retain your passport if you use an agency Why's that? Speaking for myself, I wouldn't be too happy with an agent holding onto my passport for two months or more. Link to comment Share on other sites More sharing options...
Tony M Posted January 17, 2022 Share Posted January 17, 2022 Why don't you ask Key Visa why it took so long ? And post their response, so that we can see what their service is like. They had some good reviews on here recently, but you did have better options. Link to comment Share on other sites More sharing options...
blackcab Posted January 17, 2022 Share Posted January 17, 2022 Moved to the UK Home Country forum. Link to comment Share on other sites More sharing options...
Excel Posted January 17, 2022 Share Posted January 17, 2022 Rather than posting why did you not contact KEYVISA for an explanation ? Link to comment Share on other sites More sharing options...
CharlieH Posted January 17, 2022 Share Posted January 17, 2022 1 hour ago, Speedo1968 said: Who is checking what ? Who is VFS and what is their involvement when I applied with KeyVisa ? Where has it been for 2 months ? One would assume, their are application forms to be filled in, supporting docs etc. The agent would check this , and so would VFS. VFS is the processing service for the UK and other nations.They check everything prior to submission to the Passport office. "VFS Global, also known as "Visa Facilitation Services Global," is an outsourcing and technology services company for governments and diplomatic missions worldwide. The company manages visa and passport issuance-related administrative and non-discretionary tasks for its client governments." I would guess, the Agent has your passport if they are collecting the new one on your behalf from VFS, who will at that time cut the corner off and the Agent will send BOTH passports to you to conclude the service. 1 Link to comment Share on other sites More sharing options...
IvorBiggun2 Posted January 17, 2022 Share Posted January 17, 2022 Never give someone, you don't know, your passport. The OP only has himself to blame if he doesn't get his passport back. 1 Link to comment Share on other sites More sharing options...
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