LTO 'notes' concerns over slow IT processes, sets second dialogue with provider

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Transportation Secretary Arthur Tugade led the opening of the C3 at the LTO’s main office in Quezon City.

Philstar.com / Irish Lising, file

 

MANILA, Philippines — After first seeking a new provider over complaints from the public over its slow systems, the Land Transportation Office changed its tune Thursday and said it initiated "continuing talks" with its information technology provider "with the hopes of further threshing out issues."

 

This comes after LTO chief and Assistant Secretary Teofilo Guadiz III met with officials and representatives of Dermalog, the agency’s information technology provider for the Land Transportation Management System.

 

The office in a statement said it already received reports concerning several negative comments made by those transacting with the agency for their vehicle registration and driver’s license application and renewal.

 

Full Story: https://www.philstar.com/headlines/2022/08/11/2201986/lto-notes-concerns-over-slow-it-processes-sets-second-dialogue-provider

 

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