Kenny202 Posted August 29, 2022 Share Posted August 29, 2022 Got a fairly recent Huawei Notebook. Under 2 or 3 years old. 2 keys next to each other recently stop working. Apostrophe and exclamation marks. Could I have inadvertently turned them off some how or something else wrong? Maybe dislodged from PC board or something? I removed the button cover had a look to see if any cr@p in there or anything but cant see anything obvious Link to comment Share on other sites More sharing options...
Photoguy21 Posted August 29, 2022 Share Posted August 29, 2022 You cant turn off the keys from the keyboard, it would seem it is a defective device and should be returned. I never buy, if i can help it Chinese made products for many reasons but is quality. Link to comment Share on other sites More sharing options...
Kenny202 Posted August 29, 2022 Author Share Posted August 29, 2022 Well I have done the trouble shooter on the keyboard, reinstalled drivers. Same issue. I am sure not an expensive repair but don't want to lose my Notebook for a week. Not overly important keys and can use onscreen keyboard if necessary but guessing other keys will possibly fail in time, usually how it goes. Not going to have much choice I guess Link to comment Share on other sites More sharing options...
dddave Posted August 29, 2022 Share Posted August 29, 2022 Basically, individual keys can not be fixed. I replaced the keyboards in a Lenovo and a HP laptop at the same time I replaced the HDDs with SSDs. Both were popular model laptops so I had a lot of choice on Lazada though I suspected that most were the same keyboard from the same manufacturer. There were several YT videos showing how to do it. They were a big help because some of the screws were really hidden. If I were the OP, I'd check first with Huawei and see if there is a known defect they will cover. Googling "Huawei laptop keyboard defect" showed OP is not alone with issues. Link to comment Share on other sites More sharing options...
finnsk Posted August 29, 2022 Share Posted August 29, 2022 I have some times problems with changing positions of the special keys on my keyboard, well- my problem is I change the keyboard between different language and there the positions is changing for some of the special keys. I would check the language settings, just to be sure. If its a technical problem I would think about an external keyboard, they are cheap and easy/fast to install and you can make you more comfortable when you are working on the notebook. Good luck Link to comment Share on other sites More sharing options...
plus7 Posted August 29, 2022 Share Posted August 29, 2022 It is quite easy to replace a keyboard. If you can't do it yourself: Find a keyboard module for your model of the notebook on Lazada or Aliexpress, buy it, find a guy who could replace it. Usually they sit surrounded by old TVs and wash machines. I think 300 baht for the replacement is ok. Or in any mobile repair shop... 1 Link to comment Share on other sites More sharing options...
scorecard Posted August 29, 2022 Share Posted August 29, 2022 (edited) 47 minutes ago, Kenny202 said: Well I have done the trouble shooter on the keyboard, reinstalled drivers. Same issue. I am sure not an expensive repair but don't want to lose my Notebook for a week. Not overly important keys and can use onscreen keyboard if necessary but guessing other keys will possibly fail in time, usually how it goes. Not going to have much choice I guess Has your far left key (Apostrophe and Approximate symbols) been 're-assigned' to the function of switching between English and Thai? Edited August 29, 2022 by scorecard Link to comment Share on other sites More sharing options...
KhunBENQ Posted August 29, 2022 Share Posted August 29, 2022 I assume you have Windows running? What happens if you press <Alt>+<Shift>? Does it show a "popup" for language setting? Is there a language indicator on the right side of the task bar? Link to comment Share on other sites More sharing options...
Kenny202 Posted August 29, 2022 Author Share Posted August 29, 2022 16 minutes ago, scorecard said: Has your far left key (Apostrophe and Approximate symbols) been 're-assigned' to the function of switching between English and Thai? I thought maybe I inadvertently did something like that, but I am now using a remote blue tooth keyboard and all keys working on that normally. I assume if I reassigned keys or did something like that would also have the same issue on the remote keyboard? When I use those faulty keys on the notebook pad I don't see anything noticeable happening like language or anything else changing, pop ups etc. Link to comment Share on other sites More sharing options...
Kenny202 Posted August 29, 2022 Author Share Posted August 29, 2022 (edited) 3 minutes ago, KhunBENQ said: I assume you have Windows running? What happens if you press <Alt>+<Shift>? Does it show a "popup" for language setting? Is there a language indicator on the right side of the task bar? There is a pop up and set to language English / Australian. Which as far as I know always been set like that. I never swap languages...not knowingly anyway. Mrs has her own PC Edited August 29, 2022 by Kenny202 Link to comment Share on other sites More sharing options...
Baron Samedi Posted August 29, 2022 Share Posted August 29, 2022 You could clean your keyboard with a compressed air spray and a brush. Also leave your computer in a dry place at all times. Humidity in Thailand will ruin it very quickly if you ain't careful. Link to comment Share on other sites More sharing options...
DezLez Posted August 29, 2022 Share Posted August 29, 2022 Why not just re-map the two keys to ones you do not use like ] [ ? Link to comment Share on other sites More sharing options...
Kenny202 Posted August 29, 2022 Author Share Posted August 29, 2022 16 minutes ago, Baron Samedi said: You could clean your keyboard with a compressed air spray and a brush. Also leave your computer in a dry place at all times. Humidity in Thailand will ruin it very quickly if you ain't careful. Its in the living room air con 70% of the time. I did brush it and blow it but looks like under the key cap, the switch itself is enclosed / encapsulated. In any case it is 2 switches adjacent to each other. 1 Link to comment Share on other sites More sharing options...
Kenny202 Posted August 29, 2022 Author Share Posted August 29, 2022 2 minutes ago, DezLez said: Why not just re-map the two keys to ones you do not use like ] [ ? Thats a good idea, I see there is custom mapping in keyboard set up. Might give that a try 1 1 Link to comment Share on other sites More sharing options...
Baron Samedi Posted August 29, 2022 Share Posted August 29, 2022 4 minutes ago, Kenny202 said: Thats a good idea, I see there is custom mapping in keyboard set up. Might give that a try I was about to give you the same advice. Try to remap if cleaning doesn't work. You could also try to find a keyboard testing tool on Google. Can't recommend one unfortunately but I know they exist. A good way to see if your keys are actually dead. Link to comment Share on other sites More sharing options...
Kenny202 Posted August 29, 2022 Author Share Posted August 29, 2022 Just now, Baron Samedi said: I was about to give you the same advice. Try to remap if cleaning doesn't work. You could also try to find a keyboard testing tool on Google. Can't recommend one unfortunately but I know they exist. A good way to see if your keys are actually dead. I did try a keyboard tester. They only show you if the key is doing anything. Pretty much the same as typing something into a document 2 Link to comment Share on other sites More sharing options...
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