The Bank of Thailand (BoT) is to issue a new regulation which seeks to put a time limit on commercial banks’ mobile banking app outages, to ease the impacts on customers, according to Kitti Kosavisutte, committee chairman of the Thailand Banking Sector Computer Emergency Response Team (TB-CERT).

 

He said that the central bank has already gauged the opinions of financial institutions and relevant agencies about the problem of mobile banking app crashes, which have occurred at a number of commercial banks in the past several months, causing widespread frustration.

 

The new rule will be considered by the BoT board before it is applied to commercial banks, he said.

 

Full Story: https://www.thaipbsworld.com/thailands-central-bank-to-introduce-rules-to-limit-bank-system-outages/

 

-- © Copyright Thai PBS 2022-11-10

 

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So what is the new rule ... how long will they have to fix any problems,?

and what are the consequences if they take longer to fix ? cannot

get to Thai PBS link to see if its in there , why they cannot just tell

you the full story without having to click links......happens all the time

regards worgeordie

Words no deeds

18 hours ago, snoop1130 said:

The new rule will be considered by the BoT board before it is applied to commercial banks, he said

New rule... DO NOT CRASH

works perfectly.

Penalties calculated as follows:

 

Downtime in minutes multiplied by the number of customers affected multiplied by a base fine of XXX baht.

 

That should fix it.