I've been using K-Plus (and its predecessor) on my phone from both Thailand and the US for years. For the last few days, the K-Plus app stopped working from my home in the US. The app just hangs while trying to connect, then after several minutes, a message pops up saying they're experiencing a high volume of traffic which may affect availability. Same thing is happening on my wife's phone, except she gets a message asking if she wants a call-back.   K-Biz on the Kasikorn website works, but it's incredibly slow. A couple of minutes to process the login, and a couple more to access account details. It's the same situation whether I'm using a VPN or not (our phones are not using a VPN). It was working fine just a couple of weeks ago.  Anyone else having similar problems?

I had problem accessing the app and website from the UK on Tuesday (about 5pm Thai time). I waited a couple of hours and then they both worked fine.

 

Edited March 30, 20242 yr by soi3eddie

payday outage are common in Thailand as people pay bills and their lottery dealers on the middle and the  end of the month

Yes K-Bank seems a lot slower and I've had the same 'busy traffic' pop up. But if I switch to my SIM for internet from home wifi it works. Are you connecting roaming or from a local wifi connection?

 

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Edited March 31, 20242 yr by Stocky

2 hours ago, Stocky said:

Yes K-Bank seems a lot slower and I've had the same 'busy traffic' pop up. But if I switch to my SIM for internet from home wifi it works. Are you connecting roaming or from a local wifi connection?

 

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Phone is connecting via local wi-fi (I don't have international roaming enabled for my Thai SIM).  After 3 days of not being able to connect, I tried it again a few minutes ago (5:30PM Thai time), and K-Plus is now working after just a short delay to connect.  Whatever problem they were having seems to have been worked out.  Thanks for your response.