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The Ofcom Crisis GB News and Summer Riots


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Ofcom, the UK's media regulator, is facing growing criticism for its perceived inability to keep pace with the rapidly evolving digital age. Established to project confidence as Britain navigated the perils of the internet era, the organization is now seen by many as stuck in analogue mode. Despite opening a state-of-the-art office in Manchester's Circle Square technology hub three years ago, concerns persist that Ofcom is ill-equipped to handle the challenges posed by Silicon Valley giants and the scourge of online misinformation.

 

TV set showing images of summer riots as monitor melts and breaks

 

The recent summer riots highlighted the rampant spread of misinformation on social media platforms and the corresponding inability of authorities to curb it. This has reignited debates about the adequacy of current online safety laws and whether Ofcom has the necessary powers to address such issues. Stewart Purvis, a former ITN chief executive and former Ofcom content partner, remarked, "For its first 20 years, no one hardly ever said a bad word against Ofcom, and now they’re getting battered all over the place.” He further lamented, "When I worked there, it was sunshine every day ... I think those days have gone."

 

The riots also brought to light the troubling role of disinformation, particularly from X, Elon Musk’s social media platform, in fueling far-right violence. Although the police acted decisively against the rioters, they were virtually powerless to tackle the spread of online hate. With new online safety laws not set to come into force until next year, Ofcom found itself unable to act effectively. Dame Melanie Dawes, the chief executive of Ofcom, acknowledged the challenge but expressed confidence that the UK remains an important market for these companies. "But in the end, the UK is a very important market for these companies and I’m confident that most want to be able to come to the right side of this regulation," she said. "I’m sure there will be some who decide they want to contest the rules, and we’ll be ready for that – we’ve got a range of enforcement powers."

 

Ofcom’s difficulties are not confined to online safety. The emergence of GB News, with its controversial approach to broadcasting, has exposed regulatory anachronisms and raised questions about Ofcom’s effectiveness. Despite launching nearly 20 investigations into the channel, the regulator has yet to penalize GB News for breaching broadcasting rules, leading to accusations of inaction. GB News has even accused Ofcom of "trampling on free speech" and initiated its own legal challenges.

 

Further complicating matters, Ofcom's remit has expanded considerably, with its responsibilities now covering a wide range of sectors, from telecoms to postal services. This has led to concerns that the regulator is overstretched and unable to focus adequately on its various duties. Purvis commented, "When you’re so big and so – I would say until recent times – trusted as Ofcom, it’s just an inevitable place for a government to put new responsibilities." He added, "It never really wanted Royal Mail, it never really wanted the BBC, it probably never really wanted online safety."

 

Despite these challenges, Dame Melanie Dawes remains resolute, denying that Ofcom’s focus has been diluted and insisting that its expanded remit is necessary to address the interconnected challenges facing the sectors it regulates. However, insiders report a growing sense of unease within the organization, particularly among those working in broadcasting, who feel neglected amidst the focus on online harms.

 

As the political landscape shifts, with Sir Keir Starmer pledging to review social media rules, Ofcom's ability to adapt will be under intense scrutiny. Purvis summed up the situation by noting, "All the decisions they make are in the context of there being a new Government. They cannot escape that." As Ofcom continues to grapple with its expanded responsibilities, it must prove that it is capable of meeting the demands of the digital age.

 

Credit: Daily Telegraph 2024-09-02

 

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