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New Truevisions box - Where have the music channels gone ?


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Posted

I had a new Truevisions box fitted yesterday and low and behold the music channels have disappeared, i tried all channels using the remote with no success. I am a daily user/listener to the Rock Channel No 708 so i'm really not happy.

 

I will be contacting Truevisions this morning to find out what is going on, it will require a visit to their branch in my local Lotus as calling their 1242 number reaps no success.

 

They really are becoming a POS imo.

Posted

Those radio channels, afaik, are only available if you watch through Truevisions´ cable tv service and not via their TrueID/TrueNow service. 

At least this is how it is at my end.

Posted

If you've got the Hybrid+ box or what it is called and you still have it connected to coax cable then you need to change the "input source" on the box.

Posted

Pretty sure it is a change of cable TV to TrueID/TrueNow that you/the technician did when swapping to the new box. But nothing that can be fixed manually if you still subscribe to their cable TV service

 

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