One Burner Closing Down After Fire Up On New Gas stove

[Pink7]

So I bought a new gas stove 2 weeks ago and now the one burner close down a few seconds after fire up. The shop do not reply on the matter and then i wondered how complicated can this be to fix? Anyone have any experience on the issue? I tried to ad a video but it failed.

 

 

Pink

 

Edited October 15 by Pink7

[Artisi]

It sounds like the thermocouple is either faulty or misplaced. Its function is to sense heat from the burner which  keeps the gas "turned-on". 

I would return it to where your bought it from. 

[Pink7]

1 hour ago, Artisi said:

It sounds like the thermocouple is either faulty or misplaced. Its function is to sense heat from the burner which  keeps the gas "turned-on". 

I would return it to where your bought it from. 

Thanks for your info, I will try check on that. Returning it would be preferred option but the return time is already out on Lazada and the seller not even reply. Supposed to have 1 year warranty..so lets see if I get any out of that.

 

 

Pink

Edited October 15 by Pink7