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CardX (SCB Credit Card) Randomly Gone

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Had a SCB Credit Card since 2012 (actual credit card yes).

 

Was transferred from SCB to Card X shortly after they issued their new platinum card, got the CardX one a month later, and then that expired and a new one issued through to 2029.

 

Have a great CB Credit Score (clear routinely). 

 

Went to 7/11 last night for some stuff, always just use card, and it declined (red lettering on their screen) used another card, got home logged in on phone and see - your card can not be used please call xxxxx

 

Got monthly statement sent same night no comments on closing account, go to points section, or request statement section in the app, can't request for inactive card.

 

Doesn't appear to be a security freeze but 'inactive'.

 

I guess they are getting round to closing accounts for those of us that don't cost money (i.e interest probably paid this year 800 baht but earned 12,000 in Central Vouchers) or something else, anyone else had a similar before i call them and go round in circles?

9 minutes ago, Jenkins9039 said:

Had a SCB Credit Card since 2012 (actual credit card yes).

 

Was transferred from SCB to Card X shortly after they issued their new platinum card, got the CardX one a month later, and then that expired and a new one issued through to 2029.

 

Have a great CB Credit Score (clear routinely). 

 

Went to 7/11 last night for some stuff, always just use card, and it declined (red lettering on their screen) used another card, got home logged in on phone and see - your card can not be used please call xxxxx

 

Got monthly statement sent same night no comments on closing account, go to points section, or request statement section in the app, can't request for inactive card.

 

Doesn't appear to be a security freeze but 'inactive'.

 

I guess they are getting round to closing accounts for those of us that don't cost money (i.e interest probably paid this year 800 baht but earned 12,000 in Central Vouchers) or something else, anyone else had a similar before i call them and go round in circles?

Why don't you call them?

  • Author

Turns out someone cloned the card, went on a huge spending spree... 

 

I haven't been charged but they've cancelled and now will re-issue a new card.

  • Author
3 hours ago, Yellowtail said:

Why don't you call them?

Well i did, but they were closed overnight, and i was curious if anyone else suffered the same.

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