I read an article that educated me about Thais many years ago. Basically a farang wanted to take a BG away on his holiday, so he told her to pack a bag and meet him. She didn't turn up.
Later he asks her why and she says that she didn't own a bag, so she couldn't pack.
The problem is, so many people go through the whole transaction, then once the QR code comes up, they then get their phone out, unlock it, open the app, update the app, and so on. If they all had the app open at the start with the reader ready, it would be a lot smoother.
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