January 19, 20251 yr Hello, my nationwide, but not international car rental agency called me to say: “Your car insurance expires on January 31st, but you rent until February 5th. We have the new contract here and I send you a picture of that new contract. You can show it to police, just in case.” They did send me a blurry picture (excerpt below). Will that do in interaction with police? Is it usual behavior for agencies and maybe private owners? I'm a repeat customer with that car rental agency, also because of their uncomplicated manners and good prices, but now I'm not sure. If a picture is generally okay, should I request a new one, sharper one? I know very well how to take sharp pictures, but should I send photographic instructions to the agency lady? Thanks for your local knowledge! (Of course it's an unpleasant oversight on their side to give me a car with an insurance expiring during the rental term, but no need to discuss this now.)
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