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For me, I have done it, in-person, at my local RD office.

 

To me fair, I have a rather straight forward return… none the less, I take all my papers; receipts (ex tax withholding forms from banks for interest received), tax withholding certificate from employer, etc 

 

then the staff just “plug in” what data goes where.. I’m usually done in about 15 mins or so. They usually ask some confirming questions; do i have a thai child, am I married etc.. All questions that might impact the final tax calculation.

When done they show me my refund (i commonly get a bit back) and i’m in my way.

 

My personal take here is so long as you don’t have an overly complex return and you generally know what is and is not necessary to report and what can be shown to revenue as a deduction- then i think DIY is very doable but the opposite I think also holds true.. If you’re not familiar with the process , have a more complex return - then a tax pro might be the better way to go 

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