SCB ATM Glitch? SCB Card Works Reliably Except With SCB Machines

[RSD1]

The other day, I went to an SCB ATM with my SCB debit card to withdraw some cash. I mostly use digital payments, so I rarely handle cash and only make a few ATM cash withdrawals each month.

 

Anyway, I inserted my SCB card into the SCB ATM, and the transaction failed. The machine gave me an error message about an issue with the smart chip and advised me to contact the issuing bank. I tried again and same result.

 

Right next to the SCB ATM was a Bangkok Bank ATM. I figured I’d give it a shot, so I inserted my SCB card, entered the withdrawal amount, and, presto, cash came out instantly.

 

This isn’t the first time this has happened. If I remember correctly, it’s happened two or three times before with the same SCB card at different SCB ATMs. In the past, retrying the same machine usually worked on the second attempt, but this time, after two failed tries, I just gave up and switched to Bangkok Bank ATM right next to it.

 

I don’t think there’s a physical issue with the card because the card is in good shape, pretty new, and if there was an issue with the card itself, it wouldn’t have worked immediately at a different bank’s ATM. So it seems more like a glitch with SCB’s own system.

 

Has anyone else experienced this?

 

I wouldn’t be surprised if I ran into this type of issue using my SCB card at another bank’s ATM since that has happened before and seems like a common issue at times, but in this case, it’s specifically SCB’s own machines failing to work correctly with their own card. You would never expect that to happen.

 

Go figure.

[thesetat]

Sounds like the SCB scam to get you to use your card at another ATM so they can collect fees. 

I would not put it past this bank. Their ATMs are touchy to say the least. None of my ATM cards work for that bank. Not even my foreigner debit cards. 

[bamnutsak]

I'd try another (different) SCB ATM to verify the problem.

 

If you still experience issues just stop by a branch to sort it out.

 

My SCB ATM card works fine in SCB ATMs, most recently ~ 12 hours ago.