Kasikorn Bank App: Facial Recognition required for certain transactions/functions from Jul 2

[Lorry]

12 minutes ago, cjinchiangrai said:

Go get your picture taken. It is not that big a deal.

Takes only 30 or 40 minutes,  then they give up, and tell you to come back another day.

The real big deal is if you need the facial registration for whatever transaction and it is not working. But from my experience,  digital services always work flawlessly in Thailand, so no worries.

 

[Mutt Daeng]

Update: Just been to my local Kasikorn branch (60 Km round trip) armed with my passport and bank book.

There was no queue in the bank so I was attended to immediately. It took around 30 minutes which I was happy with, especially since it looked like the customer service rep had never gone through the process with a foreigner. I was also issued with a new bank book, same as others have stated on this thread.

All quite painless really.