Hanoi Residents Opt for Authentic Digital Services

Photo courtesy of VN Express

A growing number of Vietnamese users are shifting from cracked software to paid digital services, enhancing stability and user experience. This shift indicates an increased awareness of intellectual property rights, leading users like Phuong Thanh and Hung Vu in Hanoi to prioritize legitimate subscriptions for platforms such as Microsoft Office and Netflix. Licensing fees have become more affordable, with options like family plans and student discounts reducing the appeal of pirated versions.

Get today's headlines by email

Previously, pirated software and shared accounts were the norm, but issues such as data loss and ransomware have prompted many to adopt official services. Technological expert insights suggest this shift is also driven by better awareness and the improved convenience of licensed services. Ha Manh Cuong from Laptop 24h Repair System reports a significant drop in customers using unlicensed software from 80% five years ago to 30-40% today.

The Vietnamese government has played a crucial role in facilitating this transition. Pham Thi Kim Oanh from the Copyright Office notes significant progress in the software copyright landscape, influenced by revised intellectual property laws. Vietnam’s commitment to international standards has improved legal frameworks, motivating government agencies, banks, and large enterprises to adopt official software packages.

Looking forward, ongoing awareness campaigns and legal improvements are expected to further reduce software piracy. The shift to licensed digital services enhances Vietnam’s investment appeal, potentially boosting competitiveness in the technology sector.

Join the discussion?

  Adapted by ASEAN Now · VN Express · 22 May 2026