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Issue with anti-virus and banking app

Nacho Libre
Nacho Libre
in Mobile Devices and Apps

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I just installed free Bitdefender Security on my and my wife's phones and neither her or my banking apps would open, saying it wasn't safe with the new app installed. I tried turning off as many functions as AI suggested and even force stopped the Bitdefender app, but to no avail. I had to uninstall Bitdefender to regain access to the banking app.

Surely there must be a way to have an anti-virus installed while also using a banking app?

I also run a VPN (Nord) but that doesn't affect the banking app.

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