The SCB Android application wants me to fill out a KYA questionaire to screen for "money laundering". However it makes little sense. They ask if you are employed. Many of us here are retired and have pension income. But it never asks that. The only answers they have is to pick a job titles from a list (then they want to know your employer and their address and how much you make) or "Unemployed."

They have no option for declaring that you are "Retired" and drawing pension income.

I can imagine that if you declare that you are "Unemployed" and have an income of 100,000 THB per month, that discrepancy would raise a red flag.

I don't see an adequate way of answering that question. Has anyone else run into this with SCB or any other Thai bank?

Edited 2 hours ago2 hr by connda

You have to wonder who the banks employ to design these questionnaires. Kbank is just as bad and if you do not fit into one of the little boxes they thought of. No critical thinking or awareness of their different customers numbers.

1 hour ago, connda said:

The only answers they have is to pick a job titles from a list (then they want to know your employer and their address and how much you make) or "Unemployed."

They have no option for declaring that you are "Retired" and drawing pension income.

Unemployed get income from benefits and depending on your age you may or may not be getting any pension!

Try answering "unemployed" and see what comes up. You can always quit out of the app!

Then go to their "help" page for clarification!