While I was doing my 90-day report in person at CW the other day, the IO told me that I need to update my TM30. I hadn't updated it since 2024, and she told me that it needs to be updated online every year, even if nothing changes.

Since I am the owner and landlord of the property where I reside, I went into the online system today and added a new entry for myself in my existing TM30 account. I clicked on "Inform" and then filled out all the required information. I used today's date as the check-in date and my visa expiry date as the optional check-out date. After filling in everything else, I clicked "Save."

The system then told me that the report had been accepted and completed and gave me an option to download a record of the report. I clicked on that, but nothing happened. The only thing that happened was that all the data I had entered disappeared.

Maybe the problem was that I did this on my mobile phone and the system had trouble saving the file to my phone, so it simply failed to save the file. I went back into my account using a browser on my laptop, but I don't see any way to download the record of the report made today. I also did a search to try and locate the report using all the details I had entered today, but it says, "Data cannot be found."

It would be nice to have a copy of the report because the IO officer told me that I need to have the TM30 updated for my next 90-day report. I assume they will be able to see in the system that I completed it, but I would still like to have a copy of the report to show them if necessary.

I was thinking about entering the report again now, this time using my laptop, to see if I can download a copy after resubmitting it. However, I'm not sure whether that's a good idea or whether submitting it twice could cause a problem.

So I'm not sure what I should do next. Maybe after 24–48 hours, the entry I made today will become searchable, but I am not sure about that either.

Is there any other way to download or retrieve a copy of the TM30 report I submitted today? And should I wait 24–48 hours to see if the report becomes searchable, or would it be better to submit it again from my laptop anyway and see if I can save the report at the end after resubmitting?

If anyone has any personal experience with this, your input would be much appreciated.

You can search for TM30 notifications in the online system. Once you've found yours, you can download it.