Epson Printer Problems

[Xangsamhua]

I've had some problems with an Epson Stylus Photo RX590.

For example, printing photos onto quality paper leaves a visible line across the print, but there's no problem on cheaper paper. This has happened on different grades and brands of paper.

I'm not confident in the advice I get from the shop I bought the printer, but can't find a service or support address in Bangkok.

Any advice would be appreciated.

[Guest Reimar]

I've had some problems with an Epson Stylus Photo RX590.

For example, printing photos onto quality paper leaves a visible line across the print, but there's no problem on cheaper paper. This has happened on different grades and brands of paper.

I'm not confident in the advice I get from the shop I bought the printer, but can't find a service or support address in Bangkok.

Any advice would be appreciated.

On 5. floor at Pantip Plaza are 2 big Service Centers for Epson Printers: Cyber Care is one of them.

But if your Printer is out of Warranty, check to first the cost of Repair. It looks like that the Printhead may has some problems which can endsup quite expensive.

Cheers.

[Crossy]

On 5. floor at Pantip Plaza are 2 big Service Centers for Epson Printers: Cyber Care is one of them.

But if your Printer is out of Warranty, check to first the cost of Repair. It looks like that the Printhead may has some problems which can endsup quite expensive.

I've used CyberCare in the past, pretty decent service

Have you run the nozzle check, cleaned the head etc? If so I'm with Reimar in suggesting a head problem

Before consigning it to the bin try this.

• Power off the printer by pulling the plug whilst the head is at the left hand end.
  
• At the right hand side you'll see the head parking area.
  
• There's a foam pad that keeps the head clean when powered off, give the pad a good soaking with Windex or some other blue glass cleaner.
  
• Power up so the head parks and then power down in the normal way.
  
• Leave overnight.
  
• Do a head clean in the morning, with luck all will be well
  

Edited February 21, 2008 by Crossy

[Guest Reimar]

You could also download the SSC Utilities for Epson Printers from TV Download HERE and use that one for to clean the Printhead.

Cheers.

[Xangsamhua]

Thank you Reimar and Crossy for your advice. I'll give it a go.

Best

Xangsamhua