Less than two years ago I bought a Dell Inspiron in Singapore with the three years international warranty. Last month it begun to over heat and I started to get blue screens due to hardware malfunctions. I contacted Dell support and they promptly sent an engineer to my apartment who replaced the video card, although Inspiron model was not supported in Thailand.

All seemed to work fine but two weeks later the new video card started to malfunction again and the computer could not even get started. I contacted Dell support again and this time I went directly to Singapore (where I had to go anyway) hoping that it would make some difference. Again the engineer showed up in time at my place and this time replaced Video Card, Mother Board and Memories.

It’s an easy guess that ten days later the computer stopped to work again: black screen and it doesn’t even start loading Windows.

I really don’t know anymore how to deal with this situation, any help or advice is welcome.

It seems obvious that Dell is providing parts not fully working which probably failed the quality control. Does this happen only to me or it is a company policy? Would threatening legal action have some effect?

Again any advice is welcome, even a link to a more specific forum where to expose my problem would help as it seems that I cannot find anything from this internet shop.

Edited March 10, 200818 yr by MaiDai

it more than likely is your cpu fan that has gone haywire. when that happens, components start dropping like flies. same thing happened to me about 4 months ago. my battery magically went bad, then my video card, then...same problems youre having. i went to panthip (bought mine in the US so no warranty here and plus warranties are just a pain in the arse anyway) and got a new motherboard and fan and have had no problems since.