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Posted

Hi

Our back office system is written in VB6.

I use a control from OstroSoft to send out HTML emails and it works very well for standard emails.

Today I've been trying to create an HTML email for customers that has two Form buttons in it. All looks well when you look at the email but the buttons don't work. When I look at the source code everytime there is an = sign it has =3D (some hex. character?). This seems to be corrupting the button code and the destination URL's can't process what is being sent to them (one thinks that I'm using the GET method whereas the code clearly states POST.

A real stretch here, but has anyone used this control and know of any settings that I should be using but am not?

Thanks

Mick

Posted

Sounds like a bit of a bug hunt to me, especially if its a third party component and you dont have the source code. If the urls that are requested as a result of clicking the buttons are pages on your server and you modify the script, then you could always hack the script to remove the offending characters before processing the querystring values. Other suggestions ... is there some encoding options you can set for the control ... have you tried using embedded JavaScript to handle the onclick events?

Posted

Do you find it is worth sending embedded HTML emails?

So many readers mark such emails as suspect I would thought it was not worth it, I changed our format to simple text that works across the board and limited the fancy signature lines to work correctly when displayed as basic text.

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