Break In Ubc Service Last Month

[astral]

I have been holding off paying my bill, waiting for the letter from UBC saying how much

they intend to compensate viewers for the two days of lost.

Last night I was getting messages on the screen threatening cut off of service on the 25th

if the bill is not paid. So I telephoned UBC.

I got the usual excuses about technical problems with Thaicom.

I pointed out that is UBC's problems not mine, and that UBC has an

obligation to provide service to its customers.

Eventually they agreed to discount my bill for the two days of missing service.

Have you got your discount yet??

[Ajarn]

I have been holding off paying my bill, waiting for the letter from UBC saying how much

they intend to compensate viewers for the two days of lost.

Last night I was getting messages on the screen threatening cut off of service on the 25th

if the bill is not paid.  So I telephoned UBC.

I got the usual excuses about technical problems with Thaicom.

I pointed out that is UBC's problems not mine, and that UBC has an

obligation to provide service to its customers.

Eventually they agreed to discount my bill for the two days of missing service.

Have you got your discount yet??

Congrats on winning one- such a rarity here, it seems at times

Of course, don't forget to watch your back now, na'?

[MadFranky]

is being kept on hold for half the evening worth a few hundred baht?

or was it a painless process?

[Ajarn]

is being kept on hold for half the evening worth a few hundred baht?

or was it a painless process?

Less than a hundred baht for two days......But I'll guess it was more important to make his point, in his own way....Something that I can almost always do, but rarely will it payoff in such a profound way- and you must realize that getting a company to basically give money back to you in Thailand is an extremely rare occurrence, at least in my experience. Hence, the sincere congrats

[astral]

or was it a painless process?

Less than 5 minutes.