Fraud Tracker Specialist

[centraljob]

Job Description

• Responsible for examining and analyzing fraudulent credit cards.
  
• To coordinate with related departments and various parties once fraudulent transaction is identified.
  
• To follow up or contact customer for verification of credit card information either via phone or e-mail.
  
• Develop fraud prevention measures and monitor risk factors.
  

Qualifications

• Bachelor's degree with Minimum of 1 year experience in customer service and/or a financial institution. Experience in Travel-related industry is a plus.
  
• Excellent command of both, spoken and written English.
  
• Strong analytical, problem solving and negotiation skills.
  
• Systematic thinking, precise and highly flexible.
  
• Should be capable of independent thought with the ability to make unaided decisions
  
• Responsible and quick learner.
  
• Must have the knowledge of Microsoft Windows, Outlook, Microsoft Office and Excel reports.
  
• Typing speed is at least at a minimum of 30 wpm (English)
  
• Applications are open to Thai and Foreign nationals.
  Please apply with detailed resume in English and salary required to or to the PM