Western Digital Hard Drives

[jeffer]

In the market for a new hard drive so I was checking out some prices for a 1TB. Considering getting the Green WD10EADS but looking at the Hardware House website it says they come with only a one year warranty yet on WD's own site it says 3 years for Thailand... 

http://www.hwhinter.com/price.php

http://support.wdc.com/warranty/policy.asp#policy

I see HH sell some WD hard drives with as little as 6 months warranty. Anyone know why they do this, are they selling reconditioned drives or is there some other reason why a big retailer wouldn't be selling products with the warranty stated on the manufacturers own website? I hope another retailer sells WD drives with the correct warranty because otherwise I think I might be better off with some other brand.

[Guest Reimar]

In the market for a new hard drive so I was checking out some prices for a 1TB. Considering getting the Green WD10EADS but looking at the Hardware House website it says they come with only a one year warranty yet on WD's own site it says 3 years for Thailand... 

http://www.hwhinter.com/price.php

http://support.wdc.com/warranty/policy.asp#policy

I see HH sell some WD hard drives with as little as 6 months warranty. Anyone know why they do this, are they selling reconditioned drives or is there some other reason why a big retailer wouldn't be selling products with the warranty stated on the manufacturers own website? I hope another retailer sells WD drives with the correct warranty because otherwise I think I might be better off with some other brand.

It's a common practice in Thailand that some Companies selling "outdated" staff with limited warranties.

In case of WD HDD's, if you buy from HH in them shops you'll get mainly 5 years warranty. The websites from many dealers are not very up to date regarding terms and warranties.

DCom for example sells mainly Seagate HDD's and if you get a "new" with an green border on the label, you really get an repaired HDD, or if on sticker not stand a date but the sentence: check at DCom website, that is an outdated HDD!

Different company, different procedure!

Cheers.

[jeffer]

Reimar, I get your points about outdated models but the WD10EADS was released only late last year so it hasn't been out for even 6 months yet, still very much a current model!

Maybe I'll try asking at one of their shops and see what they say, could be it's a mistake on the website but after my recent experience trying to get an answer from another fairly well known company to a simple question I'm not confident. My question then was where could I buy their products in Bangkok... I ended up purchasing in Singapore, easier  

[Guest Reimar]

Reimar, I get your points about outdated models but the WD10EADS was released only late last year so it hasn't been out for even 6 months yet, still very much a current model!

Maybe I'll try asking at one of their shops and see what they say, could be it's a mistake on the website but after my recent experience trying to get an answer from another fairly well known company to a simple question I'm not confident. My question then was where could I buy their products in Bangkok... I ended up purchasing in Singapore, easier  

I know what you mean! But the reality is that the meaning of "OUTDATED" also means the products bought as "stock lot" without or just limited warranty! It's really depends the product comes from which "source"!

Cheers.