I bought my second i-pod recently, second hand from a friend. My first i-pod died within a year of purchase due to a bad hard drive. This new one is an 80gig classic and was sold with 11Gig of terrible music on it. After using it for a while I decided to get rid of almost all the music. Being away from home at the time I decided to try to do it with my Linux based ASUS netbook. It linked up ok and I started deleting bit by bit until I only had a few decent CDs remaining on it. I 'ejected' and disconnected only to discover that there was no longer any music showing on the i-pod but that there was now only 69Gig of space remaining. When I checked the Linux music manager it showed no music present. I again reconnected the i-pod and the music was there and available to play. This was strange but I figured that once home I would restore the i-pod using my Windows PC and i-tunes.

This has proved impossible so far. Once connected I downloaded the latest i-tunes as requested. It then told me I needed to do a restore, which I attempted. After a few minutes I got the message:

'The i-pod could not be restored: An unknown error occurred (1436).'

I checked the Apple site and followed their 5 step instructions to restore, again without success. I am now at a loss what to do other than drop into my local Apple store in Tuk.com in Pattaya. But I fear they may want to send it to Bangkok which would take time.

This is my second foray into the world of Apple and the second disappointment at the temperamental nature of their supposed superior devices.

Has anyone any ideas or advice? I will begin to search through the Apple web site.

Edited March 13, 200917 yr by Richb2004v2

I bought my second i-pod recently, second hand from a friend. My first i-pod died within a year of purchase due to a bad hard drive. This new one is an 80gig classic and was sold with 11Gig of terrible music on it. After using it for a while I decided to get rid of almost all the music. Being away from home at the time I decided to try to do it with my Linux based ASUS netbook. It linked up ok and I started deleting bit by bit until I only had a few decent CDs remaining on it. I 'ejected' and disconnected only to discover that there was no longer any music showing on the i-pod but that there was now only 69Gig of space remaining. When I checked the Linux music manager it showed no music present. I again reconnected the i-pod and the music was there and available to play. This was strange but I figured that once home I would restore the i-pod using my Windows PC and i-tunes.

This has proved impossible so far. Once connected I downloaded the latest i-tunes as requested. It then told me I needed to do a restore, which I attempted. After a few minutes I got the message:

'The i-pod could not be restored: An unknown error occurred (1436).'

I checked the Apple site and followed their 5 step instructions to restore, again without success. I am now at a loss what to do other than drop into my local Apple store in Tuk.com in Pattaya. But I fear they may want to send it to Bangkok which would take time.

This is my second foray into the world of Apple and the second disappointment at the temperamental nature of their supposed superior devices.

Has anyone any ideas or advice? I will begin to search through the Apple web site.

Hi,

Maybe this thread can help you :

http://forums.macrumors.com/showthread.php?t=310863

Good luck. If it s still under garantee i d recommend going to apple store though.

I bought my second i-pod recently, second hand from a friend. My first i-pod died within a year of purchase due to a bad hard drive. This new one is an 80gig classic and was sold with 11Gig of terrible music on it. After using it for a while I decided to get rid of almost all the music. Being away from home at the time I decided to try to do it with my Linux based ASUS netbook. It linked up ok and I started deleting bit by bit until I only had a few decent CDs remaining on it. I 'ejected' and disconnected only to discover that there was no longer any music showing on the i-pod but that there was now only 69Gig of space remaining. When I checked the Linux music manager it showed no music present. I again reconnected the i-pod and the music was there and available to play. This was strange but I figured that once home I would restore the i-pod using my Windows PC and i-tunes.

This has proved impossible so far. Once connected I downloaded the latest i-tunes as requested. It then told me I needed to do a restore, which I attempted. After a few minutes I got the message:

'The i-pod could not be restored: An unknown error occurred (1436).'

I checked the Apple site and followed their 5 step instructions to restore, again without success. I am now at a loss what to do other than drop into my local Apple store in Tuk.com in Pattaya. But I fear they may want to send it to Bangkok which would take time.

This is my second foray into the world of Apple and the second disappointment at the temperamental nature of their supposed superior devices.

Has anyone any ideas or advice? I will begin to search through the Apple web site.

Hi,

Maybe this thread can help you :

http://forums.macrumors.com/showthread.php?t=310863

Good luck. If it s still under garantee i d recommend going to apple store though.

I've cracked it thanks. I tried it on my third PC which is a desk top. Thankfully this time it connected and I managed to restore it. I am now filling it with music.

Thanks for the pointer.