zorro1 Posted August 23, 2009 Share Posted August 23, 2009 I have a toshiba quasmio laptop that works fine on Lan except it wont connect to my wifi modem. I have a second laptop that works fine on wifi around the house but since day one the toshiba has been plugged into LAN What I have done to fix the problem so far 1. made sure wifi is turned on. thats confirmed both by the switch indicator glowing and my ConfigFee also shows the switch is turned on 2. bluetooth is turned off. This is done automatically using the Configfree , as soon as I unplug Lan it auto switches to wifi and disconnects bluetooth 3. I have disconnected firewall 4. wifi picks up all signals but will not connect to mine or any other 5. wifi is always showing disconnected even if I click repair it doesnt help Im stumped, any advice appeciated Link to comment Share on other sites More sharing options...
webfact Posted August 23, 2009 Share Posted August 23, 2009 What OS do you run? Link to comment Share on other sites More sharing options...
zorro1 Posted August 23, 2009 Author Share Posted August 23, 2009 (edited) What OS do you run? firefox browser windows home xp 2002 service pack 3 Edited August 23, 2009 by zorro1 Link to comment Share on other sites More sharing options...
webfact Posted August 23, 2009 Share Posted August 23, 2009 What OS do you run? firefox browser windows home xp 2002 service pack 3 when Wifi is on - go to Control Panel ---> my Network connections and see whether it looks like this image Link to comment Share on other sites More sharing options...
zorro1 Posted August 23, 2009 Author Share Posted August 23, 2009 webfact this is what it says wierless not connected X not connected firewalled intel ® pro/wireless 2200BG another poster offered this advice on another forum re my problem I am not a M$ user or even a Toshiba fan, but most wifi issues are all the same - it is not software specific, per se. If ya seeing hot spots, but not connecting, uninstall the Toshiba wifi software and reboot - then use the XP - presumption here - wifi software to connect. M$, Intel etc, all do a fine job on their own - then some wonk comes along and replicates it all over again, and we get conflicts everywhere. I suspect thats the issue ... ya might have to do this several times - the reboot part - no WEP/MAC to start with. Link to comment Share on other sites More sharing options...
webfact Posted August 24, 2009 Share Posted August 24, 2009 (edited) webfactthis is what it says wierless not connected X not connected firewalled intel ® pro/wireless 2200BG another poster offered this advice on another forum re my problem I am not a M$ user or even a Toshiba fan, but most wifi issues are all the same - it is not software specific, per se. If ya seeing hot spots, but not connecting, uninstall the Toshiba wifi software and reboot - then use the XP - presumption here - wifi software to connect. M$, Intel etc, all do a fine job on their own - then some wonk comes along and replicates it all over again, and we get conflicts everywhere. I suspect thats the issue ... ya might have to do this several times - the reboot part - no WEP/MAC to start with. right click on your "non connected" wireless icon ---------> and go to this tab. Its TCP/IP. Please report your settings Edited August 24, 2009 by webfact Link to comment Share on other sites More sharing options...
lopburi3 Posted August 24, 2009 Share Posted August 24, 2009 Believe some Toshibas can be picky. Had two units - one no problem - the other was lucky to connect within a foot of wireless. Changed from old SMC to D-Link wireless and it worked fine. Link to comment Share on other sites More sharing options...
zorro1 Posted August 24, 2009 Author Share Posted August 24, 2009 webfactthis is what it says wierless not connected X not connected firewalled intel ® pro/wireless 2200BG another poster offered this advice on another forum re my problem I am not a M$ user or even a Toshiba fan, but most wifi issues are all the same - it is not software specific, per se. If ya seeing hot spots, but not connecting, uninstall the Toshiba wifi software and reboot - then use the XP - presumption here - wifi software to connect. M$, Intel etc, all do a fine job on their own - then some wonk comes along and replicates it all over again, and we get conflicts everywhere. I suspect thats the issue ... ya might have to do this several times - the reboot part - no WEP/MAC to start with. right click on your "non connected" wireless icon ---------> and go to this tab. Its TCP/IP. Please report your settings Its on auto and the fields are blank Link to comment Share on other sites More sharing options...
webfact Posted August 24, 2009 Share Posted August 24, 2009 webfactthis is what it says wierless not connected X not connected firewalled intel ® pro/wireless 2200BG another poster offered this advice on another forum re my problem I am not a M$ user or even a Toshiba fan, but most wifi issues are all the same - it is not software specific, per se. If ya seeing hot spots, but not connecting, uninstall the Toshiba wifi software and reboot - then use the XP - presumption here - wifi software to connect. M$, Intel etc, all do a fine job on their own - then some wonk comes along and replicates it all over again, and we get conflicts everywhere. I suspect thats the issue ... ya might have to do this several times - the reboot part - no WEP/MAC to start with. right click on your "non connected" wireless icon ---------> and go to this tab. Its TCP/IP. Please report your settings Its on auto and the fields are blank check the same in your second laptop and report back Link to comment Share on other sites More sharing options...
zorro1 Posted August 24, 2009 Author Share Posted August 24, 2009 second lap top the same blank and on Auto Link to comment Share on other sites More sharing options...
webfact Posted August 24, 2009 Share Posted August 24, 2009 second lap top the same blank and on Auto reinstall your wifi adapter. Thats all I can suggest. Not having your notebook in front of me makes it difficult to determine the cause of the issue. There are many suspects... Link to comment Share on other sites More sharing options...
zorro1 Posted August 24, 2009 Author Share Posted August 24, 2009 cheers thanks for your help, Its a tuff one. Might try and uninstall configfree first so how that goes Link to comment Share on other sites More sharing options...
stumonster Posted August 24, 2009 Share Posted August 24, 2009 (edited) Do you own the wifi Access Point ( AP ) that you are trying to connect to ? with your laptop can you see the AP's SSID when you do a scan for APs ? what channel is the AP using ? what sort of encryption is your AP using ? does the AP filter wifi connection via MAC address ? Edited August 24, 2009 by stumonster Link to comment Share on other sites More sharing options...
zorro1 Posted August 24, 2009 Author Share Posted August 24, 2009 Do you own the wifi Access Point ( AP ) that you are trying to connect to ?with your laptop can you see the AP's SSID when you do a scan for APs ? what channel is the AP using ? what sort of encryption is your AP using ? does the AP filter wifi connection via MAC address ? sorry not that computer savy Yes I Own the AP you would need to talk me through the other 3 steps Link to comment Share on other sites More sharing options...
stumonster Posted August 24, 2009 Share Posted August 24, 2009 the SSID is the wireless identifier for that AP - its name you see when you search for wifi APs. did you set up / config the AP ? or was it done for you ? have you ever connected the toshiba to wifi anywhere ? Link to comment Share on other sites More sharing options...
zorro1 Posted August 24, 2009 Author Share Posted August 24, 2009 did it myself and no haven't used it wi fi anywhere else however there a few that I could connect to that are unsecured where I am right now but the problem is that everything is switch on for wifi but when I right click and press repair or enable it wont switch on even though I can pick up signals every where around me including mine Link to comment Share on other sites More sharing options...
stumonster Posted August 24, 2009 Share Posted August 24, 2009 but the problem is that everything is switch on for wifi but when I right click and press repair or enable it wont switch on even though I can pick up signals every where around me including mine you are using the intel 2200bg whose cofig utility is Intel PRO/SET wireless , do you have the little upside down cone icon at the bottom right ? when you right click on it do you see enable radio ticked and greyed out ? Link to comment Share on other sites More sharing options...
zorro1 Posted August 24, 2009 Author Share Posted August 24, 2009 yes when I click on connectivity doctor the on swith is greyed out and in the correct postion. Also wifi symbol is glowing on the lap top next to the on off swith so everything switched on. The connectivity doctor shows a diagram which wont let me cut n paste It says between the wireless access point and adapter the line status is disconnect. adaptor*-------------X--------------#wirless access point disconnect Link to comment Share on other sites More sharing options...
stumonster Posted August 24, 2009 Share Posted August 24, 2009 can you attempt to connect to one of the other unsecured APs which you can see ? I am trying to determine if the problem is at your laptop or your AP Link to comment Share on other sites More sharing options...
zorro1 Posted August 24, 2009 Author Share Posted August 24, 2009 can you attempt to connect to one of the other unsecured APs which you can see ?I am trying to determine if the problem is at your laptop or your AP Not sure what you mean, there are only4 available all for ethernet. Must be that laptop. My other laptop works wi fi just not the Toshiba. Never has from the very first day out of the box, think I will uninstal configree to make sure there isnt a problem there Link to comment Share on other sites More sharing options...
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