One thing I hate about Air Asia is that they never answer emails.

As they claim that this voucher is discounted if purchased at the time of the booking, I thought I'd grab one!

Anyway, this may be my fault, but I did not notice during on-line booking how or where one collects this voucher.

So I emailed them a few weeks back, very politely, with booking number etc etc and as yet no reply?

Anyone with the answer here?

Try calling them - Contact info here

Explorer

fruitless advice-should have known better! their fones are hardly ever answered-and If-then ''we dont know''. Frankly-youre talking about a gross 1,50 MYR=15 bt per ride. That WAS the diff between pay on bus=8 MYR or advance=6,50 MYR, so hardly an amount to get angry about-foning them would have eaten all this discount. However-as I have also recently booked a trip to KUL by them (and did same early this yr) I noted they ONLY seem to give this unique chance on the MALAY site-if your trip starts from there (last year I had to suddenly make an extra booking due to change in 30 to 15 days entry by land).

There are in fact 2 different buslinks LCC-into town/Sentral-and only 1-the red one-takes its vouchers. Which might also mean an extra wait to save those 15 bt. And maybe you even have a big obsession for red now due to living in Thailand?-the other bus is yellow, if I remember correctly.

They'll give it to you on the flight.

Just print the booking receipt showing you paid for the bus.

This is what the guy on the bus wants to see for online purchases.