I have been insured (car + hone insurance) for the past 5 years with AIG.

Always had a good service, although I never needed them for a claim.

But this year, after calling several times to the agent and been promessed several times by the agent that he would pass by to bring the new insurance andcollect the money, nobody showed up and the insurances passed their time of validity.

So, I'm looking now for a new insurance company for my car and home.

I've had an offer from Thaivisa, but the agent was situated in Pattaya.

I would like to have an insurance agent who would be located a little bit closer to my place and with which I would be able to discuss insurance matters with personally rather than by email or over the phone.

I am located in Khorat.

If you know a good insurance company or a good insurance agent in Khorat, please let me know.

TIA

Going direct is not a good idea and agents only deal with one company - go to a broker. Why you want face to face, got sorted with TV very easy and the phone is always there

AIG is no longer with us, the Thai company has been taken over by Chartis Insurance.

You claim to have received good service and never had a claim; this does not make sense.

An insurance company is usually graded by the service they offer on handling claims.

I am not saying there was anything wrong about AIG or Chartis; just be aware that you should check around before choosing your new insurance company.

I recommend that you never pay the premium to agents, always pay your premium at the bank directly to the account of the broker or insurance company.

This eliminates any risk of the funds going missing. It also gives you proof of payment, the bank slip is a legal record of payment.

I am sure the majority of reputable insurance companies have a branch office in Khorat.

Regardless of which insurance company or broker you use, service should be of a similar standard.

If you have an automobile accident anywhere in Thailand, the insurance company will most probably use the services of a sub-contracted surveyor.

Only if the claim is of a significant amount, will the insurance company send a representative or registered loss adjuster to investigate the claim.

If you prefer to shop around, time and money can be saved by using the services of a broker.

Sorry, but I cannot recommend any brokers with an office in Khorat, the closest would be in Bangkok where you have a good variety to choose from.

AIG is no longer with us... Neither is Coalminer.