Looking For A Good Internet / Telecoms Consultant

[Valjean]

I have a small business with about 12 people totally dependent on our Internet connection. Bad connection = lost productivity = lost money.

We had a Loxinfo dedicated line, for around 20,000 a month but that was bad bandwidth. We downgraded the dedicated line to a lower priced one, I think around 7,000 + a True 3MB line. We have a router that is load-balances between them. That's the theory anyway.

Meanwhile our performance is poor, especially having to reload pages all the time. And I can't seem to use Skype anymore due to poor quality so I use my mobile to call clients overseas - I just got a 11,000 AIS bill, that means saving on my Internet access was a great idea that cost me 10,000 more on my mobile bill. Very smart move :-(

I have a do-it-yourself IT guy here but I've pretty tired of fooling around and wonder if there's someone who *really* knows this stuff, knows how to configure the two lines the load balancing, getting Skype working and such. VoIP experience would be helpful also - perhaps Skype isn't what I should be using.

If you are such a person or know someone I'd love to hear from you.

Thanks

[garyh]

If you can't even use Skype it must be bad. Sounds like you have made a good choice to get some one who knows what they are doing. Saving a few baht with the amateur will cost you a lot more in the long run.

[keeniau96]

Would help to know where you are.

We have an excellent man for this in Phuket. Thai, and knows both wireless and wired internet, routers (including load-balanced), etc. Very reasonable prices. PM me if interested.

[Valjean]

Oh yeah the location. We're in Bangkok. Saphan Khwai area on Pradipat.

Possible someone could do this without coming in the office I supposes, not sure if we'd set up a VPN or just send the configuration info and do the things they tell us. But I assume it's better for someone to come in and be hands on.

Thanks.

[Supernova]

For high-speed internet as well as VoIP services, try Ji-NET. Jasmine has established a good reputation in terms of reliability and just might be the "all-in-one" solution you're after. As a longtime subscriber, I can say with a high degree of certainty that their broadband internet service and support is second to none.

Their webpage is somewhat outdated, so contact them directly to inquire about services and rates.

[Prasert]

Oh yeah the location. We're in Bangkok. Saphan Khwai area on Pradipat.

Possible someone could do this without coming in the office I supposes, not sure if we'd set up a VPN or just send the configuration info and do the things they tell us. But I assume it's better for someone to come in and be hands on.

Thanks.

I'm here. What are your other 2 wishes?

[djlest]

Hi

I would suggest not using SKYPE and going for another VOIP provider, i use VOIPcheap - i find that skype over here really does have some issues - but whenever i call International numbers with voip cheap i get great quality and no problems.

Skype has issues and in Thailand i think even more.

give another VOIP provider a shot. i pay 10 euros for free calls for 90 days...

[Digitalbanana]

>We had a Loxinfo dedicated line, for around 20,000 a month but that was bad bandwidth. We downgraded the dedicated line to a lower priced one, I think around 7,000 + a True 3MB line.

The cheapest line True offers these days in Bangkok is 6Mbps at 599/month unlimited. Works great with Skype.