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Som Nam Na

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I've just purchased the 1024 Mb/s ADSL from TOT.

Do I get 1024 Mb/s....do I ######.

It's very dependent on the time of day (contention ratio must be about 1000:1).

When first installed, I reckon it was a 256/128 connection...phone call. Next day 512/256...phone call. Still reckon it's a 512/256 connection bit I'm paying for 1024/512.

Here's the results of speed testing

http://www.tcpiq.com/tcpIQ/LineSpeed/Resul...1&UserId=164518

Lets here your comments about ADSL in thailand.

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The speed that you ask for and pay for is simply the speed between your house and the local CO (central office). That's the speed the modem will display, and barring any physical limitations on the line, you will get that speed.

However, that's not the only thing that determines the *effective* speed you get, since there are a lot of lines and equipment to pass through to reach the destination (whatever that may be). Given that local exchanges are relatively cheap (relative to Thailand... it's very expensive relative to other countries), and the fact that there is hardly any local content, the local bandwidth for most ISPs is more than enough. You will usually get the full advertised speed as long as you are communicating with anything inside of Thailand.

Now, the international link for most Thai ISPs is tiny compared to other countries... True's is the largest by far with 1.6Gbits, but it still pales with regards to other countries. A big reason is the extremely high cost/megabit of the international link, most of which goes into CAT's (Communcations Authority of Thailand, or CAT Telecom now) pocket. So, if you're trying to reach a server outside of Thailand, you're going to have to go through a very overcrowded line. Thai ISPs can't afford any more, they're already in the red as it is.

Complain all you want, but if you really want to get to the source of the bottleneck, go to CAT, not the ISP.

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What does your router think?? coz that's the speed that you are paying for.

The fact that you're stuffed by network traffic in the rest of the inadequate infrastructure matters not a jot.

I pay for 512/256 usually get 300 ish downstream (it's about 120 today, busy) according to the Macafee speedometer.

Whatever, it's 10000 times better than dialup.

I just use it, I don't care about peeping the last bit out of it.

Compared to Europe, it's slow and expensive, but you are in a developing country, I'm happy to have any internet connection. If you need the last bps then go elsewhere (Korea and Japan have REAL high speed internet).

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The speed that you ask for and pay for is simply the speed between your house and the local CO (central office).  That's the speed the modem will display, and barring any physical limitations on the line, you will get that speed.

Complain all you want, but if you really want to get to the source of the bottleneck, go to CAT, not the ISP.

I don't agree.

If I pay for a premium service, I expect to get it!

The price is not for the theoretical speed of the wire to the exchange, it is for the DSL access multiplexers at the exchange which dictate the bandwidth limitation. The varaition in speed shows that the contention ration is poor ( a good contention is 10:1 which would have no noticeable affect for me in peak hours; 50:1 is more usual-in the west-and I would expect a 5-10% variation during peak hours). Currently I am seeing about 50% variation.

I have complained to TOT (not CAT). The first time (when I had 256/128) was because the engineer forgot to tell them what service I had paid for so they assumed the lowest. I then complained again and for 1 day I had 1024...then it went back to 512.

BUT. This is not a discussion as to whatwe should we put up with. More of what are other peoples experiences compared to their expectations.

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ISSP via TT&T in Korat. Paying for 256/128. This result:

Communications 156.1 kilobits per second

1MB file download 53.7 seconds

from:

http://www.bandwidthplace.com/

ADSL from ISSP is supposed to be 10:1 contention rate.

I ran the above test (apples with apples etc) I got these results...

Communications 157.7 kilobits per second

Storage 19.3 kilobytes per second

1MB file download 53.2 seconds

Subjective rating Mediocre

Very similar to yours but I'm paying for 1024.

Even so. From your benchmark it is still 60% of the rated 256Kb/s. A good ADSL link should be 80-90% and this should be stable at all times with a contention ration of 10:1

Edited by Som Nam Na
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Som Nam Na, you are not paying a premium price for a fast service, the TOT package is dirt cheap (1000 Baht/month I think)...

I pay 1650 Baht/month for 256/128 access (in Pattaya). And this is the cheapest available from Ji-net...

People who pay extra (like 10 fold) for a so called "business" package would have the right to complain if the access is not up to standard...

Anyway, it seems that the premium packages get premium service, and the cheap ones have much more slowdowns during peak times...

Example from the difference between cheap and premium (prices excl. vat and on True line in Bangkok):

Ji-net compax 512/256 @ 1280/month

Ji-net dsl plus 512/256 @ 2800/month

Ji-net dsl premium 512/512 @ 15900 Baht/month

Ji-net dsl pro 512/512 @ 25900 Baht/month

25900 Baht/month is the price Ji-net has to ask the customer to give a guaranteed throughput of 512 kbps!!!

Only one reason, because our monopolistic CAT charges ridiculous fees for international access... A 155 Mbps line costs a cool 4 million Baht/month.

This would support only 310 dsl pro users, giving Ji-net a revenue of 8 million. How can they pay all their cost from that??? Thats why they have to sign up loads of customers at dirt cheap prices and extremely high contention ratio's...No wonder most ISP's operate in the red...

So to your original question about expectations etc, as long as CAT holds the monopoly, I will remain very happy to have cheap adsl access which always is faster then dial up, and most probably even costs less...

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Strange, but you disagree and then say the same thing that I say. Yes, the theoretical max of the original ADSL is 8mbits, and you will get that if you have a good line and live close to the CO. Yes, in the US you will get whatever maximum speed your line can manage for a flat rate, regardless of the speed. And yes, in Thailand you pay X baht and get set at the DSLAM (the multiplexer at the CO) the speed that you paid X baht for, no more, no less. Of course, some stupid engineer can set that speed incorrectly. It's happened to me before, so it's no surprise that it's happened to you.

Of course, in the Thai ADSL way of things, there is another crucial factor in determining your speed: your account profile. So, for a lot of True users, their line speed is 2.5 mbits (the standard speed given to most), while they paid only for 512k. Do they get 2.5mbits in real life? No, not even for local sites. That's because their account profile has them throttled (via their user/pass verification at the RADIUS server) to 512k. They could change their user/pass to an account with more speed, and they would be throttled at another speed. Their line speed remains the same.

Anyways, you were complaining about speed in general and the variance in your connect speed, and I simply elaborated on how the system works. Just the facts, so if you don't believe me, I won't argue.

And no, 1000 baht/month is hardly a premium... a premium over 56k (barely, and only for some cases) maybe, but not for broadband in Thailand, for the reasons I already mentioned. But it's better than a scant 6-7 years ago, when a 64k line was 64k baht/month. It's all a matter of relativity.

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Som Nam Na, you are not paying a premium price for a fast service, the TOT package is dirt cheap (1000 Baht/month I think)...

I pay 1650 Baht/month for 256/128 access (in Pattaya). And this is the cheapest available from Ji-net...

People who pay extra (like 10 fold) for a so called "business" package would have the right to complain if the access is not up to standard...

Anyway, it seems that the premium packages get premium service, and the cheap ones have much more slowdowns during peak times...

Example from the difference between cheap and premium (prices excl. vat and on True line in Bangkok):

Ji-net compax 512/256 @ 1280/month

Ji-net dsl plus 512/256 @ 2800/month

Ji-net dsl premium 512/512 @ 15900 Baht/month

Ji-net dsl pro    512/512 @ 25900 Baht/month

25900 Baht/month is the price Ji-net has to ask the customer to give a guaranteed throughput of 512 kbps!!!

Only one reason, because our monopolistic CAT charges ridiculous fees for international access... A 155 Mbps line costs a cool 4 million Baht/month.

This would support only 310 dsl pro users, giving Ji-net a revenue of 8 million. How can they pay all their cost from that??? Thats why they have to sign up loads of customers at dirt cheap prices and extremely high contention ratio's...No wonder most ISP's operate in the red...

So to your original question about expectations etc, as long as CAT holds the monopoly, I will remain very happy to have cheap adsl access which always is faster then dial up, and most probably even costs less...

I hear what you are saying, but in offpeak times I should get more than 512kb/s. My benchmark runs every 2 hrs (over the last week or so) and apart from one day after I phoned up, the performance is pretty poor.

I know in theory a 1024 with a 50:1 contention would only yield about 20Kb/s (2.5 KB/s i.e about same as modem) if all users maxed the download, but I would expect at least 1 in a 24hr period I could get near the performance I am paying for.

In the my home country with a 50:1 contention ratio on a 1024 Mb/s ADSL link I was consistently seeing >900 kb/s even during peak hours. The technology is the same. I have a feeling that maybe the ISP is running proxy servers which maybe limiting the bandwidth further and would certainly explain the wild variations. I know True is guilty of this, maybe switching ISP's might help.

I read the write up on those packages you describe and for the compax accounts they say:

Package DSL has been shared bandwidth. The speed may reduce by 10% - 20% as

a result of the OVERHEAD from the IP or traffic in the Internet.

In worst case this would yield >800Kb/s much more presentable. And consistent with a contention ratio of 50:1

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Package DSL has been shared bandwidth. The speed may reduce by 10% - 20% as a result of the OVERHEAD from the IP or traffic in the Internet.

This 100% correct on local bandwidth, not so on international bandwidth...

Ji-net currently has 200Mbps of international bandwidth, which is simply not enough if everybody was only using 20 % of their connection speed... With the priority given to the expensive packages, maybe only 15% would be available to the cheaper packages if everybody was online (and maxing out their connection)

Now it kind of came out that a strange thing happend in Thailand. We foreigners use our connections for a mix of reasons. Partly surfing / e-mailing, chatting and partly downloading.The Thais however have only one major reason to subscribe to broadband and that is downloading, downloading and downloading. There are hardly any Thai language sites located outside of Thailand, so teir websurfing would noy interfere with international bandwidth...

True said in an article that roughly 85% of their cheap customers have P2P clients running and are simply 24hours a day maxing out their connection. This prompted their engineers to put a throthle on P2P ports, so the other 15% might have e decent chance to get reasonable speeds...

The international bandwidth is simply not there to supply the tens of thousands subscriber with even 50% of their rated speeds

The cheaper your package, the harder you suffer through less priority...

If I test on Thai servers I always get 80% of my speed, day or night!!!

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Package DSL has been shared bandwidth. The speed may reduce by 10% - 20% as a result of the OVERHEAD from the IP or traffic in the Internet.

This 100% correct on local bandwidth, not so on international bandwidth...

Ji-net currently has 200Mbps of international bandwidth, which is simply not enough if everybody was only using 20 % of their connection speed... With the priority given to the expensive packages, maybe only 15% would be available to the cheaper packages if everybody was online (and maxing out their connection)

Now it kind of came out that a strange thing happend in Thailand. We foreigners use our connections for a mix of reasons. Partly surfing / e-mailing, chatting and partly downloading.The Thais however have only one major reason to subscribe to broadband and that is downloading, downloading and downloading. There are hardly any Thai language sites located outside of Thailand, so teir websurfing would noy interfere with international bandwidth...

True said in an article that roughly 85% of their cheap customers have P2P clients running and are simply 24hours a day maxing out their connection. This prompted their engineers to put a throthle on P2P ports, so the other 15% might have e decent chance to get reasonable speeds...

The international bandwidth is simply not there to supply the tens of thousands subscriber with even 50% of their rated speeds

The cheaper your package, the harder you suffer through less priority...

If I test on Thai servers I always get 80% of my speed, day or night!!!

Indeed. This is true.

But now it seems after complaining a 3rd time I am finally getting more of the performance that I am paying for.

http://www.tcpiq.com/tcpIQ/LineSpeed/Resul...3&UserId=164518

It seems after my visit to TOT on Friday my internet speed is miraclulously between 500 and 800 kb/s (averaging at about 650 kb/s) consistently....still quite a variation but certainly better than before. I am now sure I am getting what I am paying for and it does seem incremental (3 complaints each complaint seeing an increase). :o

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Package DSL has been shared bandwidth. The speed may reduce by 10% - 20% as a result of the OVERHEAD from the IP or traffic in the Internet.

This 100% correct on local bandwidth, not so on international bandwidth...

Ji-net currently has 200Mbps of international bandwidth, which is simply not enough if everybody was only using 20 % of their connection speed... With the priority given to the expensive packages, maybe only 15% would be available to the cheaper packages if everybody was online (and maxing out their connection)

Now it kind of came out that a strange thing happend in Thailand. We foreigners use our connections for a mix of reasons. Partly surfing / e-mailing, chatting and partly downloading.The Thais however have only one major reason to subscribe to broadband and that is downloading, downloading and downloading. There are hardly any Thai language sites located outside of Thailand, so teir websurfing would noy interfere with international bandwidth...

True said in an article that roughly 85% of their cheap customers have P2P clients running and are simply 24hours a day maxing out their connection. This prompted their engineers to put a throthle on P2P ports, so the other 15% might have e decent chance to get reasonable speeds...

The international bandwidth is simply not there to supply the tens of thousands subscriber with even 50% of their rated speeds

The cheaper your package, the harder you suffer through less priority...

If I test on Thai servers I always get 80% of my speed, day or night!!!

Indeed. This is true.

But now it seems after complaining a 3rd time I am finally getting more of the performance that I am paying for.

http://www.tcpiq.com/tcpIQ/LineSpeed/Resul...3&UserId=164518

It seems after my visit to TOT on Friday my internet speed is miraclulously between 500 and 800 kb/s (averaging at about 650 kb/s) consistently....still quite a variation but certainly better than before. I am now sure I am getting what I am paying for and it does seem incremental (3 complaints each complaint seeing an increase). :D

You didn’t happen to slip the guy a 1000 baht or so during your last visit did you? :o

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You didn’t happen to slip the guy a 1000 baht or so during your last visit did you?  :o

Nope. Already paid my 1000 THB. Just made myself a royal pain in the arse until I got what I paid for. Also went prepared with the stats and asked friendly but very awkward questions (with the smile of course).

will see what happens in the next week or so....After all, I did have 1024 for one day last week! :D

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Som Nam Na,

You were a royal pain in the arse to the ToT technicians...

They saved their face by giving you extra speed to the expense of some unsuspecting sucker...

If you still can't do the math, that you simply cannot get the speed at the price you are paying, you are a super idotic customer...

I'm absolutely sure the other guy on the 1024 package who now only gets half modem speed (remember, ToT gave his speed to you to get rid of your complaints) is a really happy guy...

I guess customers like you are pushing company's like True into blocking P2P and voip and whatever......

If you want true 1Mbps connection, pay the price (around 20000 Baht/month)

If you do not want to share, or face the realistic situation, go home and enjoy the high speed internet you get there at whatever price they ask...

Good riddance

We all have to share the bandwidth available, we all complain, but we do it with a smile on our face, and we are all happy we get pretty fast adsl internet, cheaper then what we used to pay for dial-up on top......

Only some want it all, and preferably at the cheapest price available...

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Som Nam Na,

You were a royal pain in the arse to the ToT technicians...

They saved their face by giving you extra speed to the expense of some unsuspecting sucker...

If you still can't do the math, that you simply cannot get the speed at the price you are paying, you are a super idotic customer...

I'm absolutely sure the other guy on the 1024 package who now only gets half modem speed (remember, ToT gave his speed to you to get rid of your complaints) is a really happy guy...

I guess customers like you are pushing company's like True into blocking P2P and voip and whatever......

If you want true 1Mbps connection, pay the price (around 20000 Baht/month)

If you do not want to share, or face the realistic situation, go home and enjoy the high speed internet you get there at whatever price they ask...

Good riddance

We all have to share the bandwidth available, we all complain, but we do it with a smile on our face, and we are all happy we get pretty fast adsl internet, cheaper then what we used to pay for dial-up on top......

Only some want it all, and preferably at the cheapest price available...

Whatever. I'm a super idiotic customer with a 1024 mb/s internet connection.......so I'm happy.

Lets hope you aren't the "unsuspecting sucker" because I'm sure the "unsuspecting sucker" isn't Thai. But then, you would still be happy.....wouldn't you? So mai bpen rai!

Edited by Som Nam Na
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