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True Visions Satellite Tv

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Movie channels and AXN have not been working on True Visions satellite TV for the last day. Error message is "Searching for signal." Other channels and parameters seem fine. Service people at the call center don't seem to know what to do. Anyone else having problems? It sure looks like a translator on the satellite itself is not working. For as much as the Gold package costs, it should all work!

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Back in business! Got a really helpful phone rep and turns out we have an intermittent connector on the back of our box.

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