Jump to content

Godaddy Sucks


invex

Recommended Posts

Hi,

4 days ago I listed my site with Godaddy. I was attracted by the Asian Pacific databases.

Now, after working on it for 4 days / nights, I still have no access to my account as thus can do nothing. It happens when I sign in and the server routes to the secure server ipd.godaddy. All time I got this error among other :

problems found

resourec (idp.godaddy.com) is online but isn't responding to connection attempts

"The server at idp.godaddy.com is taking too long to respond."

I got replies from 5 different people at godaddy but no one helps. Joanne P., Ken T., Peter S., Sara E., Brandon H.(manager). I see many complaints about this on the net and going back to 2007. I think they even don't know by themselves.

They ask me to use a different service provider which I did, I went to Chiang Rai and used a different access point, different computer and different provider. Others errors listed but still no access.

They cannot refund me as I have to do that via my account, which is unaccessible. It drives me crazy.

3BB is telling me they can do nothing as it is the godaddy server..........................

I post the different race report if someone can analyze them

Thanks

from Chiang Mai

Tracing route to ssoweb-v12.prod.mesa1.secureserver.net [64.202.188.237]

over a maximum of 30 hops:

1 <1 ms <1 ms <1 ms 192.

2 28 ms 28 ms 40 ms 10.121.50.105

3 27 ms 28 ms 27 ms 10.121.50.154

4 41 ms 38 ms 39 ms 110.164.0.179

5 36 ms 36 ms 36 ms 110.164.0.174

6 36 ms 36 ms 36 ms 110.164.1.71

7 39 ms 39 ms 38 ms 110.164.1.11

8 64 ms 64 ms 64 ms mx-ll-58.147.0-129.static.tttmaxnet.com [58.147.

0.129]

9 65 ms 66 ms 66 ms ge-2-1-5.r02.sngpsi02.sg.bb.gin.ntt.net [129.250

.10.173]

10 134 ms 134 ms 134 ms as-1.r22.tokyjp01.jp.bb.gin.ntt.net [129.250.5.2

0]

11 173 ms 208 ms 135 ms ae-3.r25.tokyjp01.jp.bb.gin.ntt.net [129.250.3.1

57]

12 139 ms 139 ms 140 ms ae-9.r20.tokyjp01.jp.bb.gin.ntt.net [129.250.2.9

2]

13 268 ms 264 ms 245 ms as-1.r20.sttlwa01.us.bb.gin.ntt.net [129.250.4.1

89]

14 262 ms 242 ms 243 ms po-2.r01.sttlwa01.us.bb.gin.ntt.net [129.250.4.1

58]

15 252 ms 270 ms 271 ms xe-1.level3.sttlwa01.us.bb.gin.ntt.net [129.250.

9.210]

16 283 ms 253 ms 253 ms ae-31-51.ebr1.Seattle1.Level3.net [4.68.105.30]

17 272 ms 275 ms 272 ms 4.69.132.49

18 288 ms 254 ms 284 ms ae-34-34.ebr4.SanJose1.Level3.net [4.69.153.34]

19 271 ms 271 ms 274 ms ae-5-5.ebr2.SanJose5.Level3.net [4.69.148.141]

20 254 ms 273 ms 273 ms ae-6-6.ebr2.LosAngeles1.Level3.net [4.69.148.201

]

21 285 ms 262 ms 282 ms ae-1-4.bar2.Phoenix1.Level3.net [4.69.133.37]

22 * * 283 ms ae-0-11.bar1.Phoenix1.Level3.net [4.69.148.113]

23 * 300 ms 280 ms ae-5-5.car1.Phoenix1.Level3.net [4.69.148.117]

24 * 260 ms 284 ms THE-GO-DADD.car1.Phoenix1.Level3.net [4.53.104.2

]

25 * 284 ms 265 ms ip-208-109-112-137.ip.secureserver.net [208.109.

112.137]

26 * 291 ms 264 ms ip-208-109-112-161.ip.secureserver.net [208.109.

112.161]

27 * * 405 ms ip-208-109-112-145.ip.secureserver.net [208.109.

112.145]

28 * 288 ms 287 ms ip-208-109-112-173.ip.secureserver.net [208.109.

112.173]

29 * * * Request timed out.

30 288 ms 273 ms 273 ms ip-64-202-188-237.secureserver.net [64.202.188.2

37]

Trace complete.

from Chiang Rai

Tracing route to ssoweb-v12.prod.mesa1.secureserver.net [64.202.188.237]

over a maximum of 30 hops:

1 1 ms 1 ms 1 ms 192.

2 * 4 ms * 110.77.234.1

3 31 ms 16 ms 31 ms 10.121.50.138

4 18 ms 247 ms 22 ms 110.77.255.33

5 31 ms 41 ms 26 ms 61.19.15.125

6 40 ms 15 ms 40 ms 110.164.1.3

7 44 ms 20 ms 42 ms 110.164.1.11

8 72 ms 70 ms 109 ms 203.208.131.141

9 115 ms 68 ms 116 ms 203.208.153.65

10 148 ms 151 ms 141 ms as-1.r22.tokyjp01.jp.bb.gin.ntt.net [129.250.5.2

0]

11 310 ms 314 ms 161 ms ae-3.r25.tokyjp01.jp.bb.gin.ntt.net [129.250.3.1

57]

12 140 ms 310 ms 310 ms te-3-3.car1.SanJose2.Level3.net [4.59.0.45]

13 248 ms 272 ms 315 ms vlan90.csw4.SanJose1.Level3.net [4.69.152.254]

14 * 377 ms 377 ms po-2.r01.sttlwa01.us.bb.gin.ntt.net [129.250.4.1

58]

15 378 ms 341 ms 342 ms xe-0.level3.sttlwa01.us.bb.gin.ntt.net [129.250.

9.162]

16 268 ms 270 ms 271 ms ae-31-51.ebr1.Seattle1.Level3.net [4.68.105.30]

17 276 ms 310 ms 275 ms 4.69.132.49

18 289 ms 313 ms 310 ms ae-1-4.bar2.Phoenix1.Level3.net [4.69.133.37]

19 257 ms 257 ms 263 ms ae-5-5.ebr2.SanJose5.Level3.net [4.69.148.141]

20 468 ms 280 ms 276 ms ae-6-6.ebr2.LosAngeles1.Level3.net [4.69.148.201

]

21 344 ms 285 ms 288 ms ae-1-4.bar2.Phoenix1.Level3.net [4.69.133.37]

22 251 ms 251 ms 265 ms ae-0-11.bar1.Phoenix1.Level3.net [4.69.148.113]

23 285 ms 252 ms 288 ms ae-5-5.car1.Phoenix1.Level3.net [4.69.148.117]

24 304 ms 329 ms 285 ms THE-GO-DADD.car1.Phoenix1.Level3.net [4.53.104.2

]

25 332 ms 343 ms 306 ms ip-208-109-112-173.ip.secureserver.net [208.109.

112.173]

26 334 ms 330 ms 331 ms ip-208-109-112-161.ip.secureserver.net [208.109.

112.161]

27 309 ms 286 ms 304 ms ip-208-109-112-145.ip.secureserver.net [208.109.

112.145]

28 306 ms 286 ms 307 ms ip-208-109-112-173.ip.secureserver.net [208.109.

112.173]

29 * 253 ms 257 ms ip-64-202-188-237.secureserver.net [64.202.188.2

37]

Trace complete.

Thanks

Link to comment
Share on other sites

@ bangkokcitylimits

Thanks for the interesting info.

Unfortunately this comes too late. Damage done already.

Regards

For some reason they are still somewhere on top of the most popular hosting providers.

But why is your account inaccessible ?

I would try to set up DNS forwarding via another host, e.g. Justhost.com or One.com, the domain you can keep at GD.

Link to comment
Share on other sites

@ bangkokcitylimits

Thanks for the interesting info.

Unfortunately this comes too late. Damage done already.

Regards

For some reason they are still somewhere on top of the most popular hosting providers.

But why is your account inaccessible ?

I would try to set up DNS forwarding via another host, e.g. Justhost.com or One.com, the domain you can keep at GD.

I don't know why? This is the error I get every time. With another orivider I have no access as well but different errors.

Firefox can't establish a connection to the server at idp.godaddy.com.

It is not Firefox only, it is with every browser and I have the latest 5.

They dont know I guess but on the net there are many complaints about this. Even back in 2007.

Today they mailed me I would get a refund. Wait and see. As for my domain, they say they can do nothing and I have to cancel it by myself on my account which is inaccessible.

To all thinking godaddy is cheap............... IT IS THE MOST EXPENSIVE HOSt.

Thanks for the replies.

Link to comment
Share on other sites

Godaddy is not a hosting provider I would recommend. After hearing issues brought up by various website providers here in Thailand and in the U.S. They stay their claims are not to be trusted and their customer service and technical support is really bad. If you have an issue that needs fixed or a questioned answered. Expect 24 hour wait.

If you cancel your account, they will hold your domain name hostage and will fine you for not renewing it. They will deduct or take your money from your Bank account, or use paypal to withdraw your money. There was a list of issues filed by some people that was posted on here, and from what I've seen and read, they are mostly true. Justhost is good and their support staff are pretty easy to get in touch with.

Link to comment
Share on other sites

@ bangkokcitylimits

Thanks for the interesting info.

Unfortunately this comes too late. Damage done already.

Regards

For some reason they are still somewhere on top of the most popular hosting providers.

But why is your account inaccessible ?

I would try to set up DNS forwarding via another host, e.g. Justhost.com or One.com, the domain you can keep at GD.

Justhost.com is the same as Godaddy.com. Same issues, same complaints.

Link to comment
Share on other sites

Godaddy is not a hosting provider I would recommend. After hearing issues brought up by various website providers here in Thailand and in the U.S. They stay their claims are not to be trusted and their customer service and technical support is really bad. If you have an issue that needs fixed or a questioned answered. Expect 24 hour wait.

If you cancel your account, they will hold your domain name hostage and will fine you for not renewing it. They will deduct or take your money from your Bank account, or use paypal to withdraw your money. There was a list of issues filed by some people that was posted on here, and from what I've seen and read, they are mostly true. Justhost is good and their support staff are pretty easy to get in touch with.

And a few minutes later "elshaheen" post this:

"Justhost.com is the same as Godaddy.com. Same issues, same complaints."

With this kind of contradicting posts it is difficult to make decisions.

If you have good knowledge about this issue, please post the name of a GOOD host and for what reason this one might be good.

I don't want to hear the good / bad things when it's too late again. On the net are hundreds of reviews and rankings but those are (I guess) paid because they all link to the sites for subsciption.

Thanks

Link to comment
Share on other sites

Godaddy is not a hosting provider I would recommend. After hearing issues brought up by various website providers here in Thailand and in the U.S. They stay their claims are not to be trusted and their customer service and technical support is really bad. If you have an issue that needs fixed or a questioned answered. Expect 24 hour wait.

If you cancel your account, they will hold your domain name hostage and will fine you for not renewing it. They will deduct or take your money from your Bank account, or use paypal to withdraw your money. There was a list of issues filed by some people that was posted on here, and from what I've seen and read, they are mostly true. Justhost is good and their support staff are pretty easy to get in touch with.

And a few minutes later "elshaheen" post this:

"Justhost.com is the same as Godaddy.com. Same issues, same complaints."

With this kind of contradicting posts it is difficult to make decisions.

If you have good knowledge about this issue, please post the name of a GOOD host and for what reason this one might be good.

I don't want to hear the good / bad things when it's too late again. On the net are hundreds of reviews and rankings but those are (I guess) paid because they all link to the sites for subsciption.

Thanks

We dealt with both of them and they are pretty much the same. They treat their customers like crap, still your domain (we had to complain to ICAN to get our domains back from Justhost.com and Godaddy.com, cost us about a couple hundred thousand dollars in business) After reading nogodaddy.com reviews and other reviews about both sites. We seen a constant stream of similair complaints and issues. Now, we use another hosting provider, it costs more but the service is much better.

Link to comment
Share on other sites

Create an account or sign in to comment

You need to be a member in order to leave a comment

Create an account

Sign up for a new account in our community. It's easy!

Register a new account

Sign in

Already have an account? Sign in here.

Sign In Now
  • Recently Browsing   0 members

    • No registered users viewing this page.




×
×
  • Create New...