Hello.

I made an internet banking application when i opened a new account at Bangkok Bank in Bangkok (main sukumvit branch). I had a toursit visa then and a copy of a contract to buy a condo. All seemed in order. ( i now have a non O visa, but am out of the country and need to get the internet banking facility working asap) )

I was advised that a user name would be emailed to me and a letter sent in the post with my pin number.

Neither of these two things happened.

So out of the country i rang the BB and was told to contact the branch which opened my account for an explanation why the internet banking application was not allowed.

I rang and it was impossible because the branch doesnt have an english message system so dead end.

Can anyone assist with this problem please ??

There are TWO employees of BKK bank here on the forum, I am sure they will be able to assist.

they are Daveroc or Ianguygil.

I opened an account with them in Pattaya between Xmas and New year. Allowing for the holidays, the email arrived on time, but I'm still waiting for the letter. Do I start to blame the bank or the postal system?

My letter took over a month. They told me it would take longer. I think as expected. Your letter will still probably come.

Bangkok Bank, VP. Bangkok Bank Head Office Product Department has a 'western' staff member who would be happy to receive questions or complaints from club members. Karen Campbell (Executive Vice President). 022 301 185 (//removed//)

Edited January 15, 201214 yr by Tywais
E-mail removed as per forum rules

I wonder if/when Bangkok Bank will ever do as they do in America and SIMPLY transfer AUTOMACALLY deposits from ones savings account to ones debit account. I guess it's asking/expecting too much to simplify the banking fiasco.

Not to steer this thread in a different direction but anybody know how tight BKK is about setting up a farang account here. I never know what Visa I am going to be on and at present just on the 30-day and then will get another marriage 30-days extension. My passport is full of all sorts of EDU & tourist & Marriage visa extensions.

Also does it matter if I open a joint account with my wife?

I wonder if/when Bangkok Bank will ever do as they do in America and SIMPLY transfer AUTOMACALLY deposits from ones savings account to ones debit account. I guess it's asking/expecting too much to simplify the banking fiasco.

There already exists a service to automatically transfer funds from a savings account to an overdrawn current account. Needs to be established at your home branch. You can also have your credit cards cleared on due to date to a nominated account.

Not to steer this thread in a different direction but anybody know how tight BKK is about setting up a farang account here. I never know what Visa I am going to be on and at present just on the 30-day and then will get another marriage 30-days extension. My passport is full of all sorts of EDU & tourist & Marriage visa extensions.

Also does it matter if I open a joint account with my wife?

Provisions in place to open accounts with the visa you describe. Refer attached link

http://www.bangkokbank.com/Bangkok%20Bank/Personal%20Banking/Foreign%20Customers/Pages/Opening%20an%20account%20new.aspx

Not to steer this thread in a different direction but anybody know how tight BKK is about setting up a farang account here. I never know what Visa I am going to be on and at present just on the 30-day and then will get another marriage 30-days extension. My passport is full of all sorts of EDU & tourist & Marriage visa extensions.

Also does it matter if I open a joint account with my wife?

Provisions in place to open accounts with the visa you describe. Refer attached link

http://www.bangkokba...ount%20new.aspx

That was easy .. THANKS

I also went to the head office last month to set up internet banking and a LTF account. Had the email but no letter, also set up a direct debit from my savings account to the LTF , but no money has ever been transfered. I find calling the hotline hard work so am gonna have to visit the bank again.

Edited January 16, 201214 yr by Bangkokhatter

I also went to the head office last month to set up internet banking and a LTF account. Had the email but no letter, also set up a direct debit from my savings account to the LTF , but no money has ever been transfered. I find calling the hotline hard work so am gonna have to visit the bank again.

If you wish to PM me I will investigate for you.

Dave

Hey Daveroc....I am the PO. ...got your PM mate...thanks so much for following this up for me...very kind of you...naam jai

All sorted...thanks everyone who assisted, in particular Daveroc and the good people at Bankok Bank ex pat section. Fantastic assistance.