StefanBBK Posted June 9, 2012 Share Posted June 9, 2012 Hi, the son just managed to drop the wifes new Ipad. The screen is broken. Need a repair service. Tried to call Apple, but no luck with the numbers I found. Anybody a.y suggestions? Thanks. Sent from my GT-I9100 using Thaivisa Connect App Link to comment Share on other sites More sharing options...
craigt3365 Posted June 9, 2012 Share Posted June 9, 2012 Let's try this over in the Apple sub forum. Link to comment Share on other sites More sharing options...
SoloFlyer Posted June 9, 2012 Share Posted June 9, 2012 Apple will replace at I think 70% cost of new one. Or screens can be replaced at MBK, voiding warrantee. Link to comment Share on other sites More sharing options...
StefanBBK Posted June 10, 2012 Author Share Posted June 10, 2012 Apple sercice was impossible to contact. The web page refers to a telefon number, once calling them they refer you back to the webpage.... I am so disappointed with them. Googled around a litte and found a shop at MBK that got some mentioning by other farangs for their good service. (Tan computers) Went there and got it fixed in 30 minutes. For those interestd, broken display glass would have been 3,200. Broken inner LCD was 4000. Screen is original, I believe. No difference to the old one. Same quality retina display. Apple must have sold 100,000 ipads in thailand. It could be assumed that screens break all rhe time, as kids play with them and this things are not exempt from gravity. Apple should have an easier service available. I guess if you are not living in US younare simply f+#@3k. Sent from my GT-P7500 using Thaivisa Connect App Link to comment Share on other sites More sharing options...
samuijimmy Posted June 10, 2012 Share Posted June 10, 2012 Apple sercice was impossible to contact. The web page refers to a telefon number, once calling them they refer you back to the webpage.... I am so disappointed with them. Googled around a litte and found a shop at MBK that got some mentioning by other farangs for their good service. (Tan computers) Went there and got it fixed in 30 minutes. For those interestd, broken display glass would have been 3,200. Broken inner LCD was 4000. Screen is original, I believe. No difference to the old one. Same quality retina display. Apple must have sold 100,000 ipads in thailand. It could be assumed that screens break all rhe time, as kids play with them and this things are not exempt from gravity. Apple should have an easier service available. I guess if you are not living in US younare simply f+#@3k. Sent from my GT-P7500 using Thaivisa Connect App If you read their web page service hours are listed... Monday to Friday... bet that is no different in any part of the world. That's why no answer, yesterday was Saturday ! 1 Link to comment Share on other sites More sharing options...
StefanBBK Posted June 10, 2012 Author Share Posted June 10, 2012 Yes, you are right. I now found that note in the general contct page. Nothing is said on the product support page. For this new ipad one is supposed to get 90 days telephone support. I guess that exclude weekends.... Also the automated message could say, please contact us from...to etc. Instead of plainly referring back to the web page. My office phone works that way! Anyway, all is fixed and I am happy now. Sent from my GT-P7500 using Thaivisa Connect App Link to comment Share on other sites More sharing options...
madmitch Posted June 10, 2012 Share Posted June 10, 2012 Anyone know anywhere in Phuket that will replace an ipad glass screen? It's useable but has a small crack and a small break right in the cormer. Link to comment Share on other sites More sharing options...
redsox44 Posted June 11, 2012 Share Posted June 11, 2012 Hi, the son just managed to drop the wifes new Ipad. The screen is broken. Need a repair service. Tried to call Apple, but no luck with the numbers I found.Anybody a.y suggestions? Thanks. Sent from my GT-I9100 using Thaivisa Connect App Apple service centers located at many malls, Paradise, The Mall, Emporium..... Link to comment Share on other sites More sharing options...
infernalman7 Posted June 11, 2012 Share Posted June 11, 2012 (edited) You can get it replaced at MBK (voiding the warranty) for 2,000-3,000 Baht. (iPad 1-2) iStudio (official service centres) will service that for about 11,000 Baht. Source: http://www.pantip.com/cafe/mbk/topic/T12202029/T12202029.html Edited June 11, 2012 by infernalman7 Link to comment Share on other sites More sharing options...
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