duiter Posted August 3, 2012 Share Posted August 3, 2012 Hi, I just rented apartment and True Internet connection is always on-and-off what is wrong with True Internet ? Thanks Link to comment Share on other sites More sharing options...
bkkjames Posted August 3, 2012 Share Posted August 3, 2012 Ours was like this awhile back. Just going off for no reason. Called and did the usual moaning, they sent someone buy with a new router. Works a bit better now. 1 Link to comment Share on other sites More sharing options...
giddyup Posted August 3, 2012 Share Posted August 3, 2012 I have True Online and the only problems I've had is when the power has dropped out due to storms or heavy rain. Link to comment Share on other sites More sharing options...
sms747 Posted August 3, 2012 Share Posted August 3, 2012 On off a lot for no apparent reason Link to comment Share on other sites More sharing options...
how241 Posted August 3, 2012 Share Posted August 3, 2012 On off a lot for no apparent reason Me too. Big pain in the butt. Link to comment Share on other sites More sharing options...
NHJ Posted August 3, 2012 Share Posted August 3, 2012 if it's ADSL you have to check the value of your line, SNR needs to be 10 minimum to get a steady connection. Link to comment Share on other sites More sharing options...
Pib Posted August 3, 2012 Share Posted August 3, 2012 Sound like you have a funky physical line connection/line leading to your apartment. I'm on a True cable 20Mb plan and it's rock solid. As mentioned earlier you may want to check your SNR, download speed, and upload speed metrics in your modem settings....if the SNR is around 10-12db that is the ballpark where the connection can drop in and out. Link to comment Share on other sites More sharing options...
lomatopo Posted August 3, 2012 Share Posted August 3, 2012 Any details available re: your network? Do you have DSL? A telephone? A router? A True Online account/plan? Or just WiFi? What do you mean by "on and off". Do you have a PC/ MAC? Without a lot more details one can merely answer your two questions: No, and Who knows Link to comment Share on other sites More sharing options...
notmyself Posted August 3, 2012 Share Posted August 3, 2012 if it's ADSL you have to check the value of your line, SNR needs to be 10 minimum to get a steady connection. Reminds me of an issue which came up on a broadband forum (UK) some years back. Even though the guy had had new equipment installed, new cable installed to the node, dozens of people visiting and working on it for months it just wouldn't stabilize. In the end a forum member suggested asking if anyone nearby had an electric fence and one indeed did. When it was turned off for a test the internet worked faultlessly. Suggest the OP look into the positioning of the cable as it is often installed alongside power cable 1 Link to comment Share on other sites More sharing options...
Lifer Posted August 4, 2012 Share Posted August 4, 2012 Love my cheap TOT intenet. Since replacing 14 year old phone wire in the house, never any problems unless thier are major problems in the area. They always have fixed in a few hours or less after notifying them. Seems more money paid does not give better connections and/or service inThailand. Link to comment Share on other sites More sharing options...
nocturn Posted August 5, 2012 Share Posted August 5, 2012 true has had some issues for the last 2-days. Usually my connection is rock solid things seem to be improving today though. Link to comment Share on other sites More sharing options...
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