Sandman77 Posted June 3, 2013 Share Posted June 3, 2013 Just bought a app called live tv in the thai store show price 0,99 dollar Got a SMS by kasikorn bank in realtime that 10 times more has been charged 341 bath how I can complain this? What number of apple Thailand? Or can I also complain on kasikorn hotline?never happen before that charge more the price show strange.. Link to comment Share on other sites More sharing options...
nullx8 Posted June 3, 2013 Share Posted June 3, 2013 hey there, i can confirm that if you buy something for 0,99 USD the card will be charged in USD ... if i buy something in the app store the kasikorn bank SMS includes the USD Amount. maybe this was a in-app purchase (upgrade or somethings) ? you can always call kasikorn and order them a back charge at 028888888 Link to comment Share on other sites More sharing options...
nullx8 Posted June 3, 2013 Share Posted June 3, 2013 to complain with apple you have to wait for the invoice to come, this can take serval hours you will get a email ... in the mail are links for this things to be taken care of. apple support is quite responsive, just the invoice/reciept email takes forever to pop in Link to comment Share on other sites More sharing options...
Sandman77 Posted June 3, 2013 Author Share Posted June 3, 2013 I see the Mount only show in Thb ! I always wait 2 or 3 days until I got mail with bill! I called the hotline. Need 24 h to check! Sometime purchase SMS also not come in realtime I ask the hotline happen this many time that wrong amount charge, yes we have this problem quite often sir,was the aswer! Looks like a Multi million dollar profit when someone not complain and not recogneized the biggest worst joke are the berry in up purchase of the smurf game where some parents got bills of over 7000 dollar Link to comment Share on other sites More sharing options...
Sandman77 Posted June 6, 2013 Author Share Posted June 6, 2013 In meantime the online bill come with right amount what , but not recredited to Kreditcard also hotline promise call back or send mail but nothing happen How long need time until recredit the over charged amount? Link to comment Share on other sites More sharing options...
nullx8 Posted June 6, 2013 Share Posted June 6, 2013 call Kasikorn .. and have them chargeback ... you did your part ! Link to comment Share on other sites More sharing options...
Sandman77 Posted June 7, 2013 Author Share Posted June 7, 2013 I try call kasikorn , system wants I enter credit card or acount. Number with the pin But the computer don't know my credit card number or acount number .. That's very not funny Iam unable to connect T.i,t.... This is Thailand... Link to comment Share on other sites More sharing options...
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