Hello ;

Does anyone know if there is any import duty on warranty replacements in thailand ? I had bought a SSD hard drive for my PC from USA like 8 months ago and the first time I paid the import duty. last month it broke and RMA'd it for replacement and now I have receive the customs receipt to pay the import duty again !

I guess it should be a mistake on their side. now I am being double charged on a single item.

I would appreciate if anyone can help me regarding this issue.

Regards

About 7 months ago I bought a boat and imported it from other country. Paid tax. One part broken. Manufacturer sent me a replacement free of charge. My agent said I have to pay some tax at the Customs. We changed the cost from zero to a nominal amount on the authentic doc so that I have to pay 'something'. I agreed, as the amount is nominal. I think this comes from the same quarters as the 'saving of face'. Don't ask me whose face, though.

Live and let live. "It-so not so bad" after all. TIT.

I think when you send something for warranty replacement your supposed to get a form from post office to put in box for them to return. But not sure.

Sent from my i-mobile i-STYLE Q6

Thank you for your replies. I went to post office and I could not convince them to not to charge me for the tax. they said I have to fill a customs complaint form which takes 10 days to process which was not worth the hassle.

I think when you send something for warranty replacement your supposed to get a form from post office to put in box for them to return. But not sure.

Yes, this is right. may be next time

I think when you send something for warranty replacement your supposed to get a form from post office to put in box for them to return. But not sure.

Sent from my i-mobile i-STYLE Q6

Well, my little parcel came FCL/FCL in a 20 ft container. All papers in order, stating: cost 0 euro, Replacement under warranty. Shipment prepaid. Had to fork out 20K

Edited June 20, 201313 yr by ABCer

You can get things back free of duty on warranty issues, but you have to process the paperwork prior shipping the bad unit out.