Problematic Internet Connection.

[richb2004]

I have been having problems with my internet connection.

When I got this PC I initially used a dial up ‘pay as you go’ card. I was impressed with the speed at first. It was more than adequate for my needs. However after a few weeks it began to slow down until eventually it was to slow. I guy in a PC shop recommended a different dial up provider. That was better. However once again it deteriorated to crawling speed.

I then discovered I could get TOT broadband. Horray! I got a 512kbps connection. It was good, but not fantastic. Then, you guessed it, it began to slow down. It developed all kinds of glitches: taking time to access pages, missing graphics, unable to make attachments to emails, very slow etc, etc. I figured that maybe I had got some viruses or something. I used anti virus and anti spy ware software to clean it up. That remedied it a little for a short time, but eventually it got worse again.

Next I figured a reformat might help. I have never done this so I handed it over to a local guy. I got it back about a week ago. It not has a set of different glitches. More missing graphics, slow down, unable to access certain pages etc, etc.

I really don’t know what to do now.

In my home country I would have a friend around and sorted it. Here I struggle to communicate with the PC people. I feel like canceling the broadband and sticking to using the internet café. This seems a shame since I have what should be a perfectly good PC here in the house.

Any ideas?

[stumonster]

what operating system are you using?

are you sure the bloke formatted the comp?

its pretty hard to tell what might be wrong from your info - but suspicion would fall on virus/trojan/spyware.

when connected to broadband at least a software firewall is required.

and if you are using internet explorer as your browser with default active x running you are very much at risk on the internet today. even sites you think are trustworthy can be compromised.

are you in bangkok? what area?

[richb2004]

what operating system are you using?

are you sure the bloke formatted the comp?

its pretty hard to tell what might be wrong from your info - but suspicion would fall on virus/trojan/spyware.

when connected to broadband at least a software firewall is required.

and if you are using internet explorer as your browser with default active x running you are very much at risk on the internet today. even sites you think are trustworthy can be compromised.

are you in bangkok? what area?

I am using Windows Xp Pro.

To be honest I don't know what the guy did to the PC. He speaks little English. I had to have my wife translate and explain. I settled on having him 'clean' the PC. When I got it back all my personnel stuff had gone and a few new things were on it.

Friends from UK recommended anti virus and spy ware software, which I used. It found and destroyed things, but was only a slight improvement.

I don't know what firewalls I have. I am using Microsoft Internet Explorer.

One of the weirdest things it that I can not attach any files of any size or type to my Yahoo or Hotmail emails.

I am near Rayong and Pattaya.

Today the PC isn't too bad, but yesterday I couldn't do anything on the net.

I know it’s difficult to diagnose a PC problem with this info. But any advice would be appreciated. I should probably try to find an English speaking PC Eng. in this area.

[JSixpack]

Today the PC isn't too bad, but yesterday I couldn't do anything on the net.

I know it’s difficult to diagnose a PC problem with this info. But any advice would be appreciated. I should probably try to find an English speaking PC Eng. in this area.

Try a cleanup w/ a utliity like:

http://www.ccleaner.com/downloadbin.asp?f=1

And also download and run (after updating them, if you can) Ad-Aware and Spybot Search & Destroy (google).