have Win 8 on a desktop, just take sometime to switch over. Win 8 offers more flexible way of working, switching between metro apps and classic apps.

also bought my parents-in-law a Win 8 with touch screen desktop. they manage it in the first hour.

for future expendability, Win 8 should be the choice.

A few months back I bought a new ACER notebook at IT City here in Chiang Mai.

Came with Windows 7 and the staff insisted it was genuine.

Since learned of course that it's a 'local' version of 7.

I'm now having lots of problems with:

- 'download manager' (everything I download goes automatically into download manager but I can't open any of the said files)

- Cannot attach any files from the internal drive or thumb drive to e-mails

One person suggested this is all because I have a local version of Windows 7.

Another person suggested it's all happening because I installed AdAware (which I now cannot uninstall), which has some clash with 'download manager'.

I'm not a techie at all, can someone advise me, please, if installing a real authentic Windows 7 will fix any of these problems?

I guess first step would be back up of my files - can I do this onto a CD ROM?

Would it be easier to uninstall AdAware after the local 7 is removed but before the authentic 7 is installed?

For a non techie is all of this easily doable?

Any recommendations of where to buy a real Windows 7 pack in Chiang Mai, and an estimate / approx. price?

Any recommendation of a good shop to have the old 7 removed / new 7 installed?

Any advise much appreciated. Thanks.

You should learn to do these things by yourself, it's not difficult.

Did you get an ACER Drivers and Applications DVD with the laptop?

What is the full model number of your laptop? It will be written on the underside.

Will also send you a software test via PM. Try to reply promptly, as I'm on holiday and would prefer that it doesn't take longer than necessary.