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Bangkok Bank accessing old transaction details


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Online you can only see transactions going back 6 months. So I went to get a printed statement going back a year, waited the week and more they said it would take. ....

But the printout doesn't say, for example, who you transferred to. Online you can usually press a little 'plus' sign which will (eventually) reveal who you transferred the funds to and any notes you made at the time. This print-out doesnt have those, despite the clerk saying it would.

Does anybody know a way of getting access to those details for transactions more than 6 months old?? (Phone center was no help either)

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